Customer Service Jobs in Aurora, CO
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative II
- Greenwood Village, CO (10 miles from Aurora, CO)
- 18 hours ago
- Greenwood Village, CO (10 miles from Aurora, CO)
- 18 hours ago
CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural...
- Lakewood, CO (14 miles from Aurora, CO)
- 1 day ago
- Lakewood, CO (14 miles from Aurora, CO)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Castle Pines, CO (20 miles from Aurora, CO)
- 1 day ago
- Castle Pines, CO (20 miles from Aurora, CO)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Brighton, CO (14 miles from Aurora, CO)
- 1 day ago
- Brighton, CO (14 miles from Aurora, CO)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Lead Retail Customer Service Associate
- Westminster, CO (12 miles from Aurora, CO)
- 1 day ago
- Westminster, CO (12 miles from Aurora, CO)
- 1 day ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Virtual Customer Service Associate II (Retirement Plans)
- Denver, CO (2 miles from Aurora, CO)
- 2 days ago
- Denver, CO (2 miles from Aurora, CO)
- 2 days ago
About the role: Our team of Customer Service Associates provide a world-class level of customer service to our financial customers....
Sales & Customer Service Associate
- Parker, CO (17 miles from Aurora, CO)
- 2 days ago
- Parker, CO (17 miles from Aurora, CO)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate - Morning & Lunch Shift
- Parker, CO (17 miles from Aurora, CO)
- 2 days ago
- Parker, CO (17 miles from Aurora, CO)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Dinner/Close Shift
- Broomfield, CO (17 miles from Aurora, CO)
- 2 days ago
- Broomfield, CO (17 miles from Aurora, CO)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
As the name suggests, your main priority is to provide great customer service....
- Denver, CO (2 miles from Aurora, CO)
- 5 days ago
- Denver, CO (2 miles from Aurora, CO)
- 5 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Retail Customer Service Associate
- Denver, CO (2 miles from Aurora, CO)
- 7 days ago
- Denver, CO (2 miles from Aurora, CO)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Great Outdoor Waterpark Customer Service Associate & Lead Customer Service Associate
- Lafayette, CO (23 miles from Aurora, CO)
- 9 days ago
- Lafayette, CO (23 miles from Aurora, CO)
- 9 days ago
Responsible for advancing department's high standards of customer service....
Registered Financial Customer Service Professional
- Greenwood Village, CO (10 miles from Aurora, CO)
- 11 days ago
- Greenwood Village, CO (10 miles from Aurora, CO)
- 11 days ago
service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience FINRA series 6 and 63 or higher...
Retail Customer Service Associate Full Time
- Westminster, CO (12 miles from Aurora, CO)
- 13 days ago
- Westminster, CO (12 miles from Aurora, CO)
- 13 days ago
service to members....
Demographic Data for Aurora, CO
Moving to Aurora, CO? Find some basic demographic data about Aurora, CO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Aurora, CO
Highest Education Level
Customer Services in Aurora, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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