Customer Service Jobs in San Jose, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Loss Prevention Customer Service Associate II
- San Jose, CA
- 9 hours ago
- San Jose, CA
- 9 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Los Altos, CA (14 miles from San Jose, CA)
- 1 day ago
- Los Altos, CA (14 miles from San Jose, CA)
- 1 day ago
Additional Skills 1 year of banking experience 1 year of customer service experience...
Pharmacy Customer Service Associate
- Mountain View, CA (10 miles from San Jose, CA)
- 2 days ago
- Mountain View, CA (10 miles from San Jose, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Redwood City, CA (21 miles from San Jose, CA)
- 3 days ago
- Redwood City, CA (21 miles from San Jose, CA)
- 3 days ago
Amazon Locker+ Customer Returns Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at...
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Tactical Loss Prevention Customer Service Associate II
- Fremont, CA (16 miles from San Jose, CA)
- 4 days ago
- Fremont, CA (16 miles from San Jose, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Los Gatos, CA (9 miles from San Jose, CA)
- 5 days ago
- Los Gatos, CA (9 miles from San Jose, CA)
- 5 days ago
Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....
Tactical Loss Prevention Customer Service Associate II
- San Jose, CA
- 5 days ago
- San Jose, CA
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Scotts Valley, CA (24 miles from San Jose, CA)
- 5 days ago
- Scotts Valley, CA (24 miles from San Jose, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Los Gatos, CA (9 miles from San Jose, CA)
- 7 days ago
- Los Gatos, CA (9 miles from San Jose, CA)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Pleasanton, CA (20 miles from San Jose, CA)
- 9 days ago
- Pleasanton, CA (20 miles from San Jose, CA)
- 9 days ago
Minimum of two or more years of demonstrated experience in a customer service or closely related environment....
- Hayward, CA (24 miles from San Jose, CA)
- 9 days ago
- Hayward, CA (24 miles from San Jose, CA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fremont, CA (16 miles from San Jose, CA)
- 10 days ago
- Fremont, CA (16 miles from San Jose, CA)
- 10 days ago
VCA Mission San Jose Animal Hospital is seeking a highly motivated Customer Service Representative to join our well-established, 2 doctor practice in Fremont, CA....
Mobile Client Service Representative
- Livermore, CA (17 miles from San Jose, CA)
- 12 days ago
- Livermore, CA (17 miles from San Jose, CA)
- 12 days ago
The MCSR alsoperforms business development, and customer service-related duties....
Retail Loss Prevention Customer Service Associate II
- Fremont, CA (16 miles from San Jose, CA)
- 16 days ago
- Fremont, CA (16 miles from San Jose, CA)
- 16 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for San Jose, CA
Moving to San Jose, CA? Find some basic demographic data about San Jose, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in San Jose, CA
Highest Education Level
Customer Services in San Jose, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Service-Oriented
- Associates
- Retail Banking
- Commercial Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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