Customer Service Jobs in San Francisco, CA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 23 Jobs

Pharmacy Customer Service Associate

  • San Leandro, CA (14 miles from San Francisco, CA)
  • 1 hour ago
  • San Leandro, CA (14 miles from San Francisco, CA)
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • San Francisco, CA
  • 15 hours ago
  • San Francisco, CA
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Associate

  • San Francisco, CA
  • 1 day ago
  • San Francisco, CA
  • 1 day ago

Customer service and sales experience. Apply today and shift your career into drive for tomorrow!...

Retail Customer Service Associate

  • Concord, CA (24 miles from San Francisco, CA)
  • 2 days ago
  • Concord, CA (24 miles from San Francisco, CA)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Amazon Locker+ Customer Service Associate

  • Mill Valley, CA (11 miles from San Francisco, CA)
  • 7 days ago
  • Mill Valley, CA (11 miles from San Francisco, CA)
  • 7 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Banking Representative

  • San Mateo, CA (15 miles from San Francisco, CA)
  • 8 days ago
  • San Mateo, CA (15 miles from San Francisco, CA)
  • 8 days ago

. - Excellent customer service and problem solving skills. EEO/AA Employer/Vet/Disabled....

Client Service Specialist

  • San Francisco, CA
  • 9 days ago
  • San Francisco, CA
  • 9 days ago

Who We Are: Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $20B in AUM. We have more than 300 employees serving clients from 22 offices in 12...

Client Service Representative, Family Office

  • San Francisco, CA
  • 9 days ago
  • San Francisco, CA
  • 9 days ago

The Role The Client Service Representative (CSR) will provide customer service and operational support to the Client Management Team....

Client Service Specialist

  • San Rafael, CA (14 miles from San Francisco, CA)
  • 9 days ago
  • San Rafael, CA (14 miles from San Francisco, CA)
  • 9 days ago

Who We Are: Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $20B in AUM. We have more than 300 employees serving clients from 22 offices in 12...

Savers / Value Village Careers - Customer Service Associate

  • Walnut Creek, CA (19 miles from San Francisco, CA)
  • 11 days ago
  • Walnut Creek, CA (19 miles from San Francisco, CA)
  • 11 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Veterinary Client Service Representative

  • San Rafael, CA (14 miles from San Francisco, CA)
  • 13 days ago
  • San Rafael, CA (14 miles from San Francisco, CA)
  • 13 days ago

Experience & Skills Requirements: Customer service experience and 2 years experience in veterinary medicine are highly preferred Great communication skills - Team oriented with an ability to collaborate...

Client Service Representative - Mira Vista Financial Center - Language Preferred - Spanish

  • Richmond, CA (12 miles from San Francisco, CA)
  • 15 days ago
  • Richmond, CA (12 miles from San Francisco, CA)
  • 15 days ago

Responsibilities: Executes the bank's risk culture and strives for operational excellence Drives the client experience Grows business knowledge and network by partnering with experts in small business, lending...

Customer Service Representative

  • San Pablo, CA (14 miles from San Francisco, CA)
  • 21 days ago
  • San Pablo, CA (14 miles from San Francisco, CA)
  • 21 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Lead Retail Customer Service Associate

  • Colma, CA (6 miles from San Francisco, CA)
  • 22 days ago
  • Colma, CA (6 miles from San Francisco, CA)
  • 22 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Retail Customer Service Associate

  • San Rafael, CA (14 miles from San Francisco, CA)
  • 27 days ago
  • San Rafael, CA (14 miles from San Francisco, CA)
  • 27 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for San Francisco, CA

Moving to San Francisco, CA? Find some basic demographic data about San Francisco, CA below.


Local
National
873,935
34,286
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in San Francisco, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in San Francisco, CA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »