Customer Service Jobs in San Francisco, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- San Leandro, CA (14 miles from San Francisco, CA)
- 1 hour ago
- San Leandro, CA (14 miles from San Francisco, CA)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer service and sales experience. Apply today and shift your career into drive for tomorrow!...
Retail Customer Service Associate
- Concord, CA (24 miles from San Francisco, CA)
- 2 days ago
- Concord, CA (24 miles from San Francisco, CA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Amazon Locker+ Customer Service Associate
- Mill Valley, CA (11 miles from San Francisco, CA)
- 7 days ago
- Mill Valley, CA (11 miles from San Francisco, CA)
- 7 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- San Mateo, CA (15 miles from San Francisco, CA)
- 8 days ago
- San Mateo, CA (15 miles from San Francisco, CA)
- 8 days ago
. - Excellent customer service and problem solving skills. EEO/AA Employer/Vet/Disabled....
Who We Are: Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $20B in AUM. We have more than 300 employees serving clients from 22 offices in 12...
Client Service Representative, Family Office
- San Francisco, CA
- 9 days ago
- San Francisco, CA
- 9 days ago
The Role The Client Service Representative (CSR) will provide customer service and operational support to the Client Management Team....
- San Rafael, CA (14 miles from San Francisco, CA)
- 9 days ago
- San Rafael, CA (14 miles from San Francisco, CA)
- 9 days ago
Who We Are: Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $20B in AUM. We have more than 300 employees serving clients from 22 offices in 12...
Savers / Value Village Careers - Customer Service Associate
- Walnut Creek, CA (19 miles from San Francisco, CA)
- 11 days ago
- Walnut Creek, CA (19 miles from San Francisco, CA)
- 11 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Veterinary Client Service Representative
- San Rafael, CA (14 miles from San Francisco, CA)
- 13 days ago
- San Rafael, CA (14 miles from San Francisco, CA)
- 13 days ago
Experience & Skills Requirements: Customer service experience and 2 years experience in veterinary medicine are highly preferred Great communication skills - Team oriented with an ability to collaborate...
Client Service Representative - Mira Vista Financial Center - Language Preferred - Spanish
- Richmond, CA (12 miles from San Francisco, CA)
- 15 days ago
- Richmond, CA (12 miles from San Francisco, CA)
- 15 days ago
Responsibilities: Executes the bank's risk culture and strives for operational excellence Drives the client experience Grows business knowledge and network by partnering with experts in small business, lending...
Customer Service Representative
- San Pablo, CA (14 miles from San Francisco, CA)
- 21 days ago
- San Pablo, CA (14 miles from San Francisco, CA)
- 21 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Lead Retail Customer Service Associate
- Colma, CA (6 miles from San Francisco, CA)
- 22 days ago
- Colma, CA (6 miles from San Francisco, CA)
- 22 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Retail Customer Service Associate
- San Rafael, CA (14 miles from San Francisco, CA)
- 27 days ago
- San Rafael, CA (14 miles from San Francisco, CA)
- 27 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for San Francisco, CA
Moving to San Francisco, CA? Find some basic demographic data about San Francisco, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in San Francisco, CA
Highest Education Level
Customer Services in San Francisco, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »