Customer Service Jobs in San Diego, CA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-13 of 13 Jobs

Customer Service Associate - Temporary

  • San Diego, CA
  • 3 days ago
  • San Diego, CA
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • San Diego, CA
  • 7 days ago
  • San Diego, CA
  • 7 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Lead Retail Customer Service Associate

  • San Diego, CA
  • 7 days ago
  • San Diego, CA
  • 7 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Retail Customer Service Associate

  • San Diego, CA
  • 8 days ago
  • San Diego, CA
  • 8 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Veterinary Client Service Representative

  • San Diego, CA
  • 10 days ago
  • San Diego, CA
  • 10 days ago

Individuals with impeccable organizational skills, flawless customer service communications and unsurpassed multitasking abilities will have great success in this position....

Client Service Specialist II

  • San Diego, CA
  • 10 days ago
  • San Diego, CA
  • 10 days ago

Client Service Specialist II locations San Diego, CA time type Full time posted on Posted 2 Days Ago job requisition id JR3407 Join a team that values your ambition and empowers your growth At...

Customer Service Representative

  • San Diego, CA
  • 13 days ago
  • San Diego, CA
  • 13 days ago

Prior experience in consumer/mortgage lending, banking, or related industry/positions strongly preferred. Passionate about delivering excellence in customer service within a team environment....

Customer Service Associate

  • San Diego, CA
  • 15 days ago
  • San Diego, CA
  • 15 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Banking Representative - San Diego, CA

  • San Diego, CA
  • 16 days ago
  • San Diego, CA
  • 16 days ago

Working knowledge of sales, lending, credit analysis, customer service, retention skills and banking products and services....

Part Time Customer Service Associate

  • San Diego, CA
  • 16 days ago
  • San Diego, CA
  • 16 days ago

The ability to provide world class customer service and sales support. The responsibilities also include building rapport and upselling customers on additional features and benefits....

Retail Loss Prevention Customer Service Associate II

  • San Ysidro, CA (1 mile from San Diego, CA)
  • 23 days ago
  • San Ysidro, CA (1 mile from San Diego, CA)
  • 23 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Veterinary Client Service Representative - Emergency

  • La Mesa, CA (10 miles from San Diego, CA)
  • 30+ days ago
  • La Mesa, CA (10 miles from San Diego, CA)
  • 30+ days ago

Position at Thrive Pet Healthcare Veterinary Client Service Representative - Emergency Overnights, Full - Time La Mesa, California Pet Emergency and Specialty East County is looking for an...

Sales & Customer Service Associate

  • San Diego, CA
  • 90+ days ago
  • San Diego, CA
  • 90+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Demographic Data for San Diego, CA

Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.


Local
National
1,325,823
41,125
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in San Diego, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in San Diego, CA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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