Customer Service Jobs in Roseville, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
E-Commerce Customer Service Associate
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
This role combines customer service expertise with e-commerce coordination to ensure seamless customer experiences across digital platforms....
Retail Customer Service Associate
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Presents a variety of product solutions to meet client needs including Commercial Lending, Treasury Management, Merchant Services, and other related business services....
Client Service Representative - 49 And Bell Financial Center
- Auburn, CA (18 miles from Roseville, CA)
- 7 days ago
- Auburn, CA (18 miles from Roseville, CA)
- 7 days ago
Responsibilities: Executes the bank's risk culture and strives for operational excellence Drives the client experience Grows business knowledge and network by partnering with experts in small business, lending...
- El Dorado Hills, CA (10 miles from Roseville, CA)
- 8 days ago
- El Dorado Hills, CA (10 miles from Roseville, CA)
- 8 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Amazon Locker+ Customer Service Associate
- Auburn, CA (18 miles from Roseville, CA)
- 9 days ago
- Auburn, CA (18 miles from Roseville, CA)
- 9 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Client Service Specialist - Commercial Lines
- Sacramento, CA (16 miles from Roseville, CA)
- 16 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 16 days ago
Strong customer service skills with the ability to deliver exceptional service and build lasting relationships....
Sales & Customer Service Associate
- El Dorado Hills, CA (10 miles from Roseville, CA)
- 16 days ago
- El Dorado Hills, CA (10 miles from Roseville, CA)
- 16 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Auburn, CA (18 miles from Roseville, CA)
- 17 days ago
- Auburn, CA (18 miles from Roseville, CA)
- 17 days ago
Some experience in customer service preferred. Bilingual preferred. Ability to work in a fast-paced, cash handling environment. Maintain a professional demeanor at all times....
Customer Service Representative
- Sacramento, CA (16 miles from Roseville, CA)
- 17 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 17 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Sacramento, CA (16 miles from Roseville, CA)
- 19 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 19 days ago
Customer Service Associate - Now Hiring Rebel Convenience Stores 7 days ago Description Job Title: Customer Service Associate FLSA Classification: Non-Exempt (Hourly) Department: Operations Reports...
Service Associates for our: Arcade attendant!...
- Sacramento, CA (16 miles from Roseville, CA)
- 90+ days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 90+ days ago
service, preferably in a technology environment or call center Experience multi-tasking multiple responsibilities Experience with both Microsoft and Mac platforms Experience using a variety of different...
Remote WorkCustomer Service Associate, Electronics
- Sacramento, CA (16 miles from Roseville, CA)
- 90+ days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 90+ days ago
We are now looking to fill Customer Service Associate positions at one of our FABULOUS InMotion, stores inside the Sacramento International Airport!...
Demographic Data for Roseville, CA
Moving to Roseville, CA? Find some basic demographic data about Roseville, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Roseville, CA
Highest Education Level
Customer Services in Roseville, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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