Customer Service Jobs in Pasadena, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Entry Level Customer Service Associate
- Norwalk, CA (16 miles from Pasadena, CA)
- 14 hours ago
- Norwalk, CA (16 miles from Pasadena, CA)
- 14 hours ago
Our ever-evolving team will be adding a fresh and innovative entry-level Customer Service Associate to our Sales and Customer Service Department....
- Lakewood, CA (20 miles from Pasadena, CA)
- 19 hours ago
- Lakewood, CA (20 miles from Pasadena, CA)
- 19 hours ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Sales & Customer Service Associate
- Los Angeles, CA (13 miles from Pasadena, CA)
- 1 day ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 1 day ago
Sales & Customer Service Associate Job Locations US-CA-Granada Hills Job ID 2025-236746 Category Sales Customer Service and Support Location : Address 11852 1/2 Balboa Blvd....
Customer Service Associate - Temporary
- Placentia, CA (24 miles from Pasadena, CA)
- 2 days ago
- Placentia, CA (24 miles from Pasadena, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Torrance, CA (24 miles from Pasadena, CA)
- 2 days ago
- Torrance, CA (24 miles from Pasadena, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Culver City, CA (18 miles from Pasadena, CA)
- 2 days ago
- Culver City, CA (18 miles from Pasadena, CA)
- 2 days ago
Answering high volume calls Checking emails Our Ideal Candidate: Must have 2 years of customer service experience & veterinary experience Excellent communication skills Be a team player Self-driven...
- Los Angeles, CA (13 miles from Pasadena, CA)
- 2 days ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
LP Customer Service Associate II TJ Maxx Tarzana Full Time
- Tarzana, CA (23 miles from Pasadena, CA)
- 3 days ago
- Tarzana, CA (23 miles from Pasadena, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II TJ Maxx Westchester Full Time
- Westchester, CA (20 miles from Pasadena, CA)
- 3 days ago
- Westchester, CA (20 miles from Pasadena, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Remote customer support agent Work from anywhere
- Los Angeles, CA (13 miles from Pasadena, CA)
- 4 days ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 4 days ago
About the Role: Were looking for remote customer support agents to join our team. The job is fully remote, and you can work from anywhere with a phone or laptop and an internet connection. No...
Remote Work- Alhambra, CA (3 miles from Pasadena, CA)
- 5 days ago
- Alhambra, CA (3 miles from Pasadena, CA)
- 5 days ago
The Client Relations Specialist monitors each program recipients ability to manage their program, and provides customer service....
Customer Service Associate - Bilingual Spanish - Hybrid
- Los Angeles, CA (13 miles from Pasadena, CA)
- 6 days ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 6 days ago
Customer Service Associate - Bilingual Spanish - Hybrid Woodland Hills, California Client Service/Account Management 36091 $35,500 - $69,000 Partially Scheduled in the Office Introduction Discover a...
Financial Center Client Service Representative - Figueroa-Adams Financial Center
- Los Angeles, CA (13 miles from Pasadena, CA)
- 6 days ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 6 days ago
Responsibilities: Executes the bank's risk culture and strives for operational excellence Drives the client experience Grows business knowledge and network by partnering with experts in small business, lending...
Lead Retail Customer Service Associate
- Encino, CA (21 miles from Pasadena, CA)
- 7 days ago
- Encino, CA (21 miles from Pasadena, CA)
- 7 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
- Rancho Dominguez, CA (19 miles from Pasadena, CA)
- 8 days ago
- Rancho Dominguez, CA (19 miles from Pasadena, CA)
- 8 days ago
To maintain the highest level of customer service through personal contact with a predetermined list of customers....
Demographic Data for Pasadena, CA
Moving to Pasadena, CA? Find some basic demographic data about Pasadena, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pasadena, CA
Highest Education Level
Customer Services in Pasadena, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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