Customer Service Jobs in Pasadena, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Associate
- Los Angeles, CA (13 miles from Pasadena, CA)
- 2 hours ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 2 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Loss Prevention Customer Service Associate II
- Studio City, CA (13 miles from Pasadena, CA)
- 13 hours ago
- Studio City, CA (13 miles from Pasadena, CA)
- 13 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Placentia, CA (24 miles from Pasadena, CA)
- 14 hours ago
- Placentia, CA (24 miles from Pasadena, CA)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- La Puente, CA (14 miles from Pasadena, CA)
- 1 day ago
- La Puente, CA (14 miles from Pasadena, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sell and cross sell bank products and services to existing and potential customers....
Amazon Locker+ Customer Service Associate
- La Habra, CA (17 miles from Pasadena, CA)
- 1 day ago
- La Habra, CA (17 miles from Pasadena, CA)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Pharmacy Customer Service Associate
- Gardena, CA (19 miles from Pasadena, CA)
- 2 days ago
- Gardena, CA (19 miles from Pasadena, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Loss Prevention Customer Service Associate II
- Los Angeles, CA (13 miles from Pasadena, CA)
- 2 days ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 2 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
# Senior Customer Service Associate, Colonies Crossroads - Full Time
- Downey, CA (14 miles from Pasadena, CA)
- 2 days ago
- Downey, CA (14 miles from Pasadena, CA)
- 2 days ago
Id : REQ_548962, Title : # Senior Customer Service Associate, Colonies Crossroads - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...018, ExternalPostedStartDate...
FC Client Service Representative, Gateway Financial Center, Spanish Preferred
- Glendale, CA (8 miles from Pasadena, CA)
- 3 days ago
- Glendale, CA (8 miles from Pasadena, CA)
- 3 days ago
Responsibilities: Executes the bank's risk culture and strives for operational excellence Drives the client experience Grows business knowledge and network by partnering with experts in small business, lending...
Financial Center Client Service Representative
- Los Angeles, CA (13 miles from Pasadena, CA)
- 3 days ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 3 days ago
Responsibilities: Executes the bank's risk culture and strives for operational excellence Drives the client experience Grows business knowledge and network by partnering with experts in small business, lending...
Customer Service Representative II, Retail Banking (Panorama , CA)
- Panorama City, CA (18 miles from Pasadena, CA)
- 6 days ago
- Panorama City, CA (18 miles from Pasadena, CA)
- 6 days ago
Demonstrated success in cross-selling banking services and products....
Customer Service Representative III, Retail Banking (Panorama, CA)
- Panorama City, CA (18 miles from Pasadena, CA)
- 6 days ago
- Panorama City, CA (18 miles from Pasadena, CA)
- 6 days ago
Area: Customer Service (Sales)...
- Los Angeles, CA (13 miles from Pasadena, CA)
- 7 days ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 7 days ago
This position is also responsible for developing and managing retail banking relationships in accordance with the Bank’s core values and prescribed sales process....
Entry Level Customer Service Associate
- Anaheim, CA (23 miles from Pasadena, CA)
- 8 days ago
- Anaheim, CA (23 miles from Pasadena, CA)
- 8 days ago
Our ever-evolving team will be adding a fresh and innovative entry-level Customer Service Associate to our Sales and Customer Service Department....
Demographic Data for Pasadena, CA
Moving to Pasadena, CA? Find some basic demographic data about Pasadena, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pasadena, CA
Highest Education Level
Customer Services in Pasadena, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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