Customer Service Jobs in Los Angeles, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Veterinary Client Service Representative
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 8 hours ago
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 8 hours ago
The Garden Grove Dog and Cat Hospital is looking for a part-time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...
Retail Loss Prevention Customer Service Associate II
- Studio City, CA (13 miles from Los Angeles, CA)
- 13 hours ago
- Studio City, CA (13 miles from Los Angeles, CA)
- 13 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Placentia, CA (23 miles from Los Angeles, CA)
- 15 hours ago
- Placentia, CA (23 miles from Los Angeles, CA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- La Puente, CA (18 miles from Los Angeles, CA)
- 1 day ago
- La Puente, CA (18 miles from Los Angeles, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Financial Sales Representative IV
- Pasadena, CA (13 miles from Los Angeles, CA)
- 1 day ago
- Pasadena, CA (13 miles from Los Angeles, CA)
- 1 day ago
Sell and cross sell bank products and services to existing and potential customers....
Amazon Locker+ Customer Service Associate
- La Habra, CA (16 miles from Los Angeles, CA)
- 1 day ago
- La Habra, CA (16 miles from Los Angeles, CA)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Pharmacy Customer Service Associate
- Gardena, CA (6 miles from Los Angeles, CA)
- 2 days ago
- Gardena, CA (6 miles from Los Angeles, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Loss Prevention Customer Service Associate II
- Los Angeles, CA
- 2 days ago
- Los Angeles, CA
- 2 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
# Senior Customer Service Associate, Colonies Crossroads - Full Time
- Downey, CA (7 miles from Los Angeles, CA)
- 2 days ago
- Downey, CA (7 miles from Los Angeles, CA)
- 2 days ago
Id : REQ_548962, Title : # Senior Customer Service Associate, Colonies Crossroads - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...018, ExternalPostedStartDate...
FC Client Service Representative, Gateway Financial Center, Spanish Preferred
- Glendale, CA (13 miles from Los Angeles, CA)
- 3 days ago
- Glendale, CA (13 miles from Los Angeles, CA)
- 3 days ago
Responsibilities: Executes the bank's risk culture and strives for operational excellence Drives the client experience Grows business knowledge and network by partnering with experts in small business, lending...
Financial Center Client Service Representative
- Los Angeles, CA
- 3 days ago
- Los Angeles, CA
- 3 days ago
Responsibilities: Executes the bank's risk culture and strives for operational excellence Drives the client experience Grows business knowledge and network by partnering with experts in small business, lending...
Customer Service Representative II, Retail Banking (Panorama , CA)
- Panorama City, CA (20 miles from Los Angeles, CA)
- 6 days ago
- Panorama City, CA (20 miles from Los Angeles, CA)
- 6 days ago
Demonstrated success in cross-selling banking services and products....
Customer Service Representative III, Retail Banking (Panorama, CA)
- Panorama City, CA (20 miles from Los Angeles, CA)
- 6 days ago
- Panorama City, CA (20 miles from Los Angeles, CA)
- 6 days ago
Area: Customer Service (Sales)...
This position is also responsible for developing and managing retail banking relationships in accordance with the Bank’s core values and prescribed sales process....
Demographic Data for Los Angeles, CA
Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Los Angeles, CA
Highest Education Level
Customer Services in Los Angeles, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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