Customer Service Jobs in Folsom, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Loss Prevention- Customer Service Associate II
- Elk Grove, CA (17 miles from Folsom, CA)
- 1 day ago
- Elk Grove, CA (17 miles from Folsom, CA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Sacramento, CA (19 miles from Folsom, CA)
- 2 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 2 days ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
- Sacramento, CA (19 miles from Folsom, CA)
- 2 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 2 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Elk Grove, CA (17 miles from Folsom, CA)
- 3 days ago
- Elk Grove, CA (17 miles from Folsom, CA)
- 3 days ago
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
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- Loomis, CA (10 miles from Folsom, CA)
- 7 days ago
- Loomis, CA (10 miles from Folsom, CA)
- 7 days ago
As a 24/7 hospital, we are looking for someone who can provide excellent customer service when owners are in distress and able to approach situations with a listening ear and empathy....
Client Service Representative- Call Center
- Sacramento, CA (19 miles from Folsom, CA)
- 7 days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 7 days ago
At least 3 years of experience working in a customer service capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy Strong research skills...
Amazon Locker+ Customer Service Associate
- Loomis, CA (10 miles from Folsom, CA)
- 10 days ago
- Loomis, CA (10 miles from Folsom, CA)
- 10 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Sales & Customer Service Associate
- El Dorado Hills, CA (3 miles from Folsom, CA)
- 12 days ago
- El Dorado Hills, CA (3 miles from Folsom, CA)
- 12 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Service Associate
- El Dorado Hills, CA (3 miles from Folsom, CA)
- 30+ days ago
- El Dorado Hills, CA (3 miles from Folsom, CA)
- 30+ days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
70182-LP Customer Service Associate II
- Citrus Heights, CA (6 miles from Folsom, CA)
- 45+ days ago
- Citrus Heights, CA (6 miles from Folsom, CA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Sacramento, CA (19 miles from Folsom, CA)
- 45+ days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 45+ days ago
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
- Sacramento, CA (19 miles from Folsom, CA)
- 45+ days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 45+ days ago
The Hertz Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Part Time Customer Service Associate
- Sacramento, CA (19 miles from Folsom, CA)
- 45+ days ago
- Sacramento, CA (19 miles from Folsom, CA)
- 45+ days ago
customer service....
Demographic Data for Folsom, CA
Moving to Folsom, CA? Find some basic demographic data about Folsom, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Folsom, CA
Highest Education Level
Customer Services in Folsom, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Service-Oriented
- Associates
- Retail Banking
- Commercial Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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