Customer Service Jobs in Colma, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Representative, National Accounts
- Walnut Creek, CA (23 miles from Colma, CA)
- 15 hours ago
- Walnut Creek, CA (23 miles from Colma, CA)
- 15 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Retail Customer Service Associate
- San Mateo, CA (10 miles from Colma, CA)
- 1 day ago
- San Mateo, CA (10 miles from Colma, CA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- San Carlos, CA (16 miles from Colma, CA)
- 2 days ago
- San Carlos, CA (16 miles from Colma, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- San Pablo, CA (21 miles from Colma, CA)
- 3 days ago
- San Pablo, CA (21 miles from Colma, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative in Walnut Creek, CA
- Walnut Creek, CA (23 miles from Colma, CA)
- 4 days ago
- Walnut Creek, CA (23 miles from Colma, CA)
- 4 days ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Loss Prevention Customer Service Associate
- San Mateo, CA (10 miles from Colma, CA)
- 7 days ago
- San Mateo, CA (10 miles from Colma, CA)
- 7 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Associate - Temporary
- El Cerrito, CA (18 miles from Colma, CA)
- 8 days ago
- El Cerrito, CA (18 miles from Colma, CA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- San Francisco, CA (6 miles from Colma, CA)
- 8 days ago
- San Francisco, CA (6 miles from Colma, CA)
- 8 days ago
Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services...
Pharmacy Customer Service Associate
- Castro Valley, CA (18 miles from Colma, CA)
- 9 days ago
- Castro Valley, CA (18 miles from Colma, CA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- San Francisco, CA (6 miles from Colma, CA)
- 13 days ago
- San Francisco, CA (6 miles from Colma, CA)
- 13 days ago
Service Associates for our: Arcade attendant!...
Sales & Customer Service Associate
- Union City, CA (22 miles from Colma, CA)
- 23 days ago
- Union City, CA (22 miles from Colma, CA)
- 23 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- San Carlos, CA (16 miles from Colma, CA)
- 24 days ago
- San Carlos, CA (16 miles from Colma, CA)
- 24 days ago
Essential Functions Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Scheduling and confirming appointments....
Loss Prevention Customer Service Associate II
- Emeryville, CA (12 miles from Colma, CA)
- 30+ days ago
- Emeryville, CA (12 miles from Colma, CA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Walnut Creek, CA (23 miles from Colma, CA)
- 90+ days ago
- Walnut Creek, CA (23 miles from Colma, CA)
- 90+ days ago
service focus helpful Certifications: Notary designation a plus Job Skills: Ability to prioritize in a fast-paced environment while maintain client focus and demonstrating attention to detail Enjoy...
Demographic Data for Colma, CA
Moving to Colma, CA? Find some basic demographic data about Colma, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Colma, CA
Highest Education Level
Customer Services in Colma, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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