Customer Service Jobs in Burbank, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
oRetail Loss Prevention Customer Service Associate II
- Granada Hills, CA (13 miles from Burbank, CA)
- moments ago
- Granada Hills, CA (13 miles from Burbank, CA)
- moments ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Van Nuys, CA (12 miles from Burbank, CA)
- 10 hours ago
- Van Nuys, CA (12 miles from Burbank, CA)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - 001453
- Culver City, CA (15 miles from Burbank, CA)
- 1 day ago
- Culver City, CA (15 miles from Burbank, CA)
- 1 day ago
One year related experience required with customer service preferred....
- Los Angeles, CA (15 miles from Burbank, CA)
- 1 day ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 1 day ago
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
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Retail Customer Service Associate
- Los Angeles, CA (15 miles from Burbank, CA)
- 1 day ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
LP Customer Service Associate II TJ Maxx La Canada Full Time
- La Canada, CA (12 miles from Burbank, CA)
- 1 day ago
- La Canada, CA (12 miles from Burbank, CA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Montebello, CA (17 miles from Burbank, CA)
- 2 days ago
- Montebello, CA (17 miles from Burbank, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sherman Oaks, CA (7 miles from Burbank, CA)
- 2 days ago
- Sherman Oaks, CA (7 miles from Burbank, CA)
- 2 days ago
Collaborate with team members to improve customer service processes. Uphold company policies and procedures while delivering high-quality client services....
- San Fernando, CA (9 miles from Burbank, CA)
- 2 days ago
- San Fernando, CA (9 miles from Burbank, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Inglewood, CA (16 miles from Burbank, CA)
- 3 days ago
- Inglewood, CA (16 miles from Burbank, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote customer support agent Work from anywhere
- Covina, CA (23 miles from Burbank, CA)
- 5 days ago
- Covina, CA (23 miles from Burbank, CA)
- 5 days ago
About the Role: Were looking for remote customer support agents to join our team. The job is fully remote, and you can work from anywhere with a phone or laptop and an internet connection. No...
Remote WorkClient Relations Specialist (Bilingual / Mandarin)
- Alhambra, CA (12 miles from Burbank, CA)
- 7 days ago
- Alhambra, CA (12 miles from Burbank, CA)
- 7 days ago
The Client Relations Specialist monitors each program recipient's ability to manage their program, and provides customer service....
Amazon Locker+ Customer Service Associate
- Venice, CA (16 miles from Burbank, CA)
- 9 days ago
- Venice, CA (16 miles from Burbank, CA)
- 9 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Pasadena, CA (10 miles from Burbank, CA)
- 9 days ago
- Pasadena, CA (10 miles from Burbank, CA)
- 9 days ago
Promote and provide excellent customer service by effectively communicating and cooperating with all internal and external customers Provides support in the acquisition of new clientele and the maintenance...
Retail Loss Prevention Customer Service Associate II
- Monrovia, CA (19 miles from Burbank, CA)
- 10 days ago
- Monrovia, CA (19 miles from Burbank, CA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Burbank, CA
Moving to Burbank, CA? Find some basic demographic data about Burbank, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Burbank, CA
Highest Education Level
Customer Services in Burbank, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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