Customer Service Jobs in Arkansas

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 29 Jobs

Customer Service Associate - Temporary

  • Centerton, AR
  • 10 hours ago
  • Centerton, AR
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Centerton, AR
  • 10 hours ago
  • Centerton, AR
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Alma, AR
  • 10 hours ago
  • Alma, AR
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist - Commercial Lines

  • Lake City, AR
  • 1 day ago
  • Lake City, AR
  • 1 day ago

Strong customer service skills with the ability to deliver exceptional service and build lasting relationships....

Client Service Specialist (Teller)

  • Van Buren, AR
  • 2 days ago
  • Van Buren, AR
  • 2 days ago

Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....

Commercial Banker 2

  • Lincoln, AR
  • 2 days ago
  • Lincoln, AR
  • 2 days ago

Demonstratescritical thinking, time management, and the ability to prioritizeclients needs and customer service....

Customer Service Associate (PH)

  • Manila, AR
  • 5 days ago
  • Manila, AR
  • 5 days ago

service partner that was as innovative as they were they built it Many companies view their customer care as a cost center but we believe it can be so much more If you delight the customer listen to...

Customer Service Associate

  • Blytheville, AR
  • 6 days ago
  • Blytheville, AR
  • 6 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Associate Job Little Rock, AR

  • Little Rock, AR
  • 7 days ago
  • Little Rock, AR
  • 7 days ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Full Time Float Customer Service Representative, Pulaski County

  • Jacksonville, AR
  • 7 days ago
  • Jacksonville, AR
  • 7 days ago

Responsible for promoting and cross selling bank products and services. The Float CSR is expected to travel between nearby branches to cover any shortages in branch personnel....

Full Time Customer Service Representative, Main Branch

  • Jacksonville, AR
  • 7 days ago
  • Jacksonville, AR
  • 7 days ago

The CSR will also be responsible for promoting and cross selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....

Financial Services Consultant

  • Fayetteville, AR
  • 12 days ago
  • Fayetteville, AR
  • 12 days ago

Penske Automotive Financial Services Consultant in Fayetteville , Arkansas Toyota of Fayetteville, a Penske Automotive Group dealership, is looking for an experienced Financial Services Consultant...

Retail Customer Service Associate

  • North Little Rock, AR
  • 12 days ago
  • North Little Rock, AR
  • 12 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Lead Customer Service Associate Job

  • Conway, AR
  • 13 days ago
  • Conway, AR
  • 13 days ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Financial Services Consultant

  • Fayetteville, AR
  • 15 days ago
  • Fayetteville, AR
  • 15 days ago

Essential Functions Sells finance and insurance products to customers Builds rapport with customers to build a base of referrals to establish customer network Maintains impeccable reputation with lenders...

Demographic Data for Arkansas

Moving to Arkansas? Find some basic demographic data about Arkansas below.


Local
National
3,011,550
67,954

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

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Salary for Customer Service Jobs in Arkansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Arkansas offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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