Customer Service Jobs in Surprise, AZ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 hour ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 hour ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Associate Customer Service Representative Everyday Banking
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Associate Customer Service Representative Spanish / Bilingual Everyday Banking
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why were the #1 financial services company to grow YOUR career. Apply today....
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company....
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- Goodyear, AZ (19 miles from Surprise, AZ)
- 6 days ago
- Goodyear, AZ (19 miles from Surprise, AZ)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
Skills and Requirements Customer Service mindset 30-40 words per minute typing test Entry Level Computer skills Data Entry experience (entry level) Experience taking inbound calls (doesn't have to be...
Amazon Locker+ Customer Service Associate
- Phoenix, AZ (22 miles from Surprise, AZ)
- 8 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 8 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 8 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 8 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Pharmacy Customer Service Associate
- Sun City, AZ (6 miles from Surprise, AZ)
- 11 days ago
- Sun City, AZ (6 miles from Surprise, AZ)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Phoenix, AZ (22 miles from Surprise, AZ)
- 12 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 12 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate West Central
- Phoenix, AZ (22 miles from Surprise, AZ)
- 12 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 12 days ago
As a Customer Service Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Rental Associate/Customer Service Associate
- Phoenix, AZ (22 miles from Surprise, AZ)
- 13 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 13 days ago
Additional Skills & Qualifications Customer service Management skills Personnel management Operations management Supervision Why Work Here? You will work on-site at PHX....
Client Service Representative, Employee Benefits
- Phoenix, AZ (22 miles from Surprise, AZ)
- 13 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 13 days ago
Knowledge, Skills and Abilities + Prior customer service experience and insurance industry knowledge preferred, but not required. + High School Graduate, 4-year college degree preferred. + BenefitPoint...
Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 13 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 13 days ago
CUSTOMER SERVICE REPRESENTATIVE at Wolters Kluwer in Phoenix, Arizona, United States Job Description We are currently seeking dynamic Customer Service Representative to join our growing teams across...
Demographic Data for Surprise, AZ
Moving to Surprise, AZ? Find some basic demographic data about Surprise, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Surprise, AZ
Highest Education Level
Customer Services in Surprise, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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