Customer Service Jobs in Scottsdale, AZ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Relations Specialist - Fast Track Opportunity to Freight Broker
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
Service Delivery & Business Development Generate additional business within teammates' portfolios, exceeding monthly volume and revenue targets while expanding portfolio size Drive demand by engaging...
Warehouse/Customer Service Associate
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 1 day ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 1 day ago
service driven approachAbility to lift up to 75 lbsOperate a sit down forklift Pull load and unload materialAnswer customer questions about materials products & servicesProcess customer sales with...
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 1 day ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 1 day ago
Monterrey Tile a leader in the tile and stone industry has an immediate need for FULL TIME Customer Service Associates to join our team Slabs & Tile Showroom in Phoenix AZ WHAT MAKES US STAND OUT We...
Client Relations Specialist (Legal)
- Chandler, AZ (13 miles from Scottsdale, AZ)
- 1 day ago
- Chandler, AZ (13 miles from Scottsdale, AZ)
- 1 day ago
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
Client Service Representative, National Accounts
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 2 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 2 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Loss Prevention Customer Service Associate I
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 2 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 2 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 2 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 2 days ago
Essential Functions Sells finance and insurance products to customers Builds rapport with customers to build a base of referrals to establish customer network Maintains impeccable reputation with lenders...
Experience in an investment environment a plus Series 6, 7, 63, 65, 66 OR Life and Health Licenses also a plus but not a requirement Excellent customer service, accuracy, follow-up skills and the ability...
Pharmacy Customer Service Associate
- Gilbert, AZ (13 miles from Scottsdale, AZ)
- 3 days ago
- Gilbert, AZ (13 miles from Scottsdale, AZ)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 4 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 4 days ago
OR High School Diploma or GED and 2 years of experience in Banking/Financial Services, Customer Service or Operations Support....
Legal Client Relations Specialist
- Chandler, AZ (13 miles from Scottsdale, AZ)
- 4 days ago
- Chandler, AZ (13 miles from Scottsdale, AZ)
- 4 days ago
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
- Mesa, AZ (6 miles from Scottsdale, AZ)
- 4 days ago
- Mesa, AZ (6 miles from Scottsdale, AZ)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Savers / Value Village Careers - Customer Service Associate
- Scottsdale, AZ
- 5 days ago
- Scottsdale, AZ
- 5 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Retail Customer Service Associate
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 6 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
TM Client Service Specialist (Hybrid) - AZ, CA, CO, TX, or UT
- Mesa, AZ (6 miles from Scottsdale, AZ)
- 6 days ago
- Mesa, AZ (6 miles from Scottsdale, AZ)
- 6 days ago
Must have good customer service, problem solving and communications skills, both verbal and written....
Demographic Data for Scottsdale, AZ
Moving to Scottsdale, AZ? Find some basic demographic data about Scottsdale, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Scottsdale, AZ
Highest Education Level
Customer Services in Scottsdale, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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