Customer Service Jobs in Alaska

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-7 of 7 Jobs

Customer Service Associate, Electronics

  • Anchorage, AK
  • 1 day ago
  • Anchorage, AK
  • 1 day ago

We are now looking to fill Customer Service Associate positions at one of our FABULOUS, InMotion stores inside the Ted Stevens Anchorage International Airport!...

Customer Service Associate

  • Anchorage, AK
  • 2 days ago
  • Anchorage, AK
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Cashier/Customer Service Associate

  • North Pole, AK
  • 11 days ago
  • North Pole, AK
  • 11 days ago

Cashier/Customer Service Associate in North Pole , Alaska Job description Customer Service Associate: All shifts Must be able to work weekends....

Retail Customer Service Associate

  • Anchorage, AK
  • 18 days ago
  • Anchorage, AK
  • 18 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Fairbanks, AK
  • 30+ days ago
  • Fairbanks, AK
  • 30+ days ago

Savers | Value Village Customer Service Associate in Fairbanks , Alaska Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada...

Savers / Value Village Careers - Customer Service Associate

  • Wasilla, AK
  • 30+ days ago
  • Wasilla, AK
  • 30+ days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Client Service Representative

  • Kodiak, AK
  • 45+ days ago
  • Kodiak, AK
  • 45+ days ago

NVA Kodiak Veterinary Management, inc Client Service Representative in Kodiak , Alaska JOB DESCRIPTION: CLIENT SERVICE REPRESENTATIVE POSITION SUMMARY The purpose of this positi on is to ensure th...

Demographic Data for Alaska

Moving to Alaska? Find some basic demographic data about Alaska below.


Local
National
732,157
21,388

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in Alaska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Alaska offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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