Teller Jobs in Waterloo, IA
A Teller serves as the front line of customer service in the banking industry, directly interacting with clients and performing a wide range of tasks. Responsibilities include processing transactions, responding to customer inquiries, and cross-selling banking products or services. Tellers are often the first point of contact for customers, so they play an essential role in building customer relationships and maintaining the bank's overall reputation. They must be well-versed in the bank's products and services to make recommendations, solve problems, and fulfill customer needs effectively and efficiently.
Important skills for a Teller include strong communication, attention to detail, and problem-solving skills. They should also be proficient in basic computer applications and banking software. In terms of certifications, while not mandatory, obtaining a Certified Bank Teller (CBT) certification from the American Bankers Association can enhance job prospects. Prior to becoming a Teller, a person may have held roles such as a Customer Service Representative in retail or call centers, a Cashier in supermarkets or similar establishments, or a Sales Associate in various industries, where they would have developed the necessary customer service and cash handling skills.
Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of...
Community Banker- Teller- Downtown Cedar Falls
- Cedar Falls, IA (10 miles from Waterloo, IA)
- 9 days ago
- Cedar Falls, IA (10 miles from Waterloo, IA)
- 9 days ago
Apply Job Type Full-time Description TITLE: Community Banker JOB FAMILY: Community Bankers DEPARTMENT: Retail Banking PAY GRADE & FLSA: 3; Non-exempt JOB SUMMARY: The Community Banker is responsible...
Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of...
Balance cash box per teller balancing procedures. KEY ATTRIBUTES Oral and written communication skills. Member service focus. Attention to detail and accuracy....
Demographic Data for Waterloo, IA
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Teller Online Courses and Training Opportunities
Title Synonyms
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Salary for Teller Jobs in Waterloo, IA
Required or preferred licenses and certifications for Teller positions.
Highest Education Level
Tellers in Waterloo, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller position
- Personal Banker
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- ATM Balancing
- Lending
- Commercial Banking
- BSA
- Account Maintenance
- Know Your Customer
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Financial Services
- Anti-Money Laundering
- Service Standards
- Internal Control
- Fraud Investigation
- Cash Handling
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Closing
- Math
- Listening
- Customer Relations
- Retail
- High School Diploma
- Prioritizing
- Written Communication
- Auditing
- Telephone Skills
- Interpersonal Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Office
- Bilingual
- Time Management
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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