Head Teller Jobs in Dallas, TX
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
Overview A Teller Supervisor in our Dallas Banking Center is expected to actively listen to customer's needs, recommend products or services that may be of benefit to them and have a service...
Lead Teller Bilingual English/Spanish - Dallas, TX Are you passionate about customer service? Do you like helping others move money globally? Are you interested in joining a globally diverse...
Demographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
Head Teller Online Courses and Training Opportunities
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Salary for Head Teller Jobs in Dallas, TX
Highest Education Level
Head Tellers in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Personal Banker
- Check Cashing
- Retail Banking
- Account Opening
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- OFAC
- Cross Selling
- Mortgage Processing
- Branch Management
- Financial Services
- Anti-Money Laundering
- Service Standards
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- 10 Key
- Cash Management
- Notary Public
- Resolution
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Prioritizing
- Retail
- Auditing
- Telephone Skills
- Written Communication
- Coaching
- Employee Development
- Sales
- Regulations
- Policy Development
- Problem Solving
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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