Head Teller Jobs in Rhode Island
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
. * Provides supervisory authority and approves check cashing within established limits. * Assist the branch manager in monitoring accuracy performance....
Demographic Data for Rhode Island
Moving to Rhode Island? Find some basic demographic data about Rhode Island below.
Head Teller Online Courses and Training Opportunities
Title Synonyms
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Salary for Head Teller Jobs in Rhode Island
Required or preferred licenses and certifications for Head Teller positions.
Highest Education Level
Head Tellers in Rhode Island offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Financial Services
- Anti-Money Laundering
- Wealth Management
- Service Standards
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Customer Relations
- High School Diploma
- Listening
- Retail
- Decision Making
- Written Communication
- Prioritizing
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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