Head Teller Jobs in West Chester, PA
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
- Philadelphia, PA (23 miles from West Chester, PA)
- 8 days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 8 days ago
As a(n) Teller Lead within PNC's Retail Banking organization, you will be based in Hamilton, NJ....
balancing & settlements daily.Ensures completion of Vault balancing daily.Having satisfactory Operation Assessment Readiness audit....
- Wilmington, DE (19 miles from West Chester, PA)
- 30+ days ago
- Wilmington, DE (19 miles from West Chester, PA)
- 30+ days ago
This position will be based in Wilmington, DE at the Elsmere retail banking branch....
- Wilmington, DE (16 miles from West Chester, PA)
- 30+ days ago
- Wilmington, DE (16 miles from West Chester, PA)
- 30+ days ago
This position will be based in Wilmington, DE at the Elsmere retail banking branch....
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- Blue Bell, PA (21 miles from West Chester, PA)
- 45+ days ago
- Blue Bell, PA (21 miles from West Chester, PA)
- 45+ days ago
Primary responsibilities will include but are not limited to: Review daily cash funding and approve wires/ach. Reviewing and Approving daily cash journal entries Manage banking relationships and...
Demographic Data for West Chester, PA
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Salary for Head Teller Jobs in West Chester, PA
Required or preferred licenses and certifications for Head Teller positions.
Highest Education Level
Head Tellers in West Chester, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Financial Services
- Anti-Money Laundering
- Wealth Management
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Customer Relations
- High School Diploma
- Listening
- Decision Making
- Retail
- Written Communication
- Prioritizing
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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