Head Teller Jobs in Maple Heights, OH
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
- Brooklyn, OH (9 miles from Maple Heights, OH)
- 21 hours ago
- Brooklyn, OH (9 miles from Maple Heights, OH)
- 21 hours ago
This position will be based in Brooklyn, Ohio at the Memphis Ridge retail banking branch....
- Akron, OH (24 miles from Maple Heights, OH)
- 14 days ago
- Akron, OH (24 miles from Maple Heights, OH)
- 14 days ago
Location: 714 West Market Street - Akron, Ohio 44303 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you...
This position will be based in Bedford Heights, Ohio at the Southgate retail banking branch....
- Bedford Heights, OH (2 miles from Maple Heights, OH)
- 22 days ago
- Bedford Heights, OH (2 miles from Maple Heights, OH)
- 22 days ago
This position will be based in Bedford Heights, Ohio at the Southgate retail banking branch....
Demographic Data for Maple Heights, OH
Moving to Maple Heights, OH? Find some basic demographic data about Maple Heights, OH below.
Head Teller Online Courses and Training Opportunities
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Salary for Head Teller Jobs in Maple Heights, OH
Highest Education Level
Head Tellers in Maple Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Personal Banker
- Check Cashing
- Retail Banking
- Account Opening
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- OFAC
- Cross Selling
- Mortgage Processing
- Branch Management
- Financial Services
- Anti-Money Laundering
- Service Standards
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- 10 Key
- Cash Management
- Notary Public
- Resolution
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Prioritizing
- Retail
- Auditing
- Telephone Skills
- Written Communication
- Coaching
- Employee Development
- Sales
- Regulations
- Policy Development
- Problem Solving
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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