Head Teller Jobs in North Carolina
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
Location: 4720 NC-49 Harrisburg, NC 28075 Job Grade: 7 primary functions: Responsible for assisting tellers and maintaining/monitoring internal controls within branch teller operations. Ensure...
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
Knowledge of retail banking rules, regulations, policies and procedures Successful completion of all training deemed necessary by the Bank....
ATM Balancing, etc. CTR’s, SAR’s: Completes and review for accuracy. Opening and closing vault, incoming & outgoing shipments. Balances general ledger accounts....
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ATM balancing per Bank policy and manage any problems. Adhere to and ensure that all security policies and procedures are enforced....
Deliver Exceptional Customer Service via efficient and accurate transaction processing, assist customers with questions, and engage them about their financial needs, as well as our services....
Client Experience Banker, Lead Teller - Greensboro
- Greensboro, NC
- 29 days ago
- Greensboro, NC
- 29 days ago
Knowledge of retail banking rules, regulations, policies and procedures Successful completion of all training deemed necessary by the Bank....
Operations Services Supervisor (Teller Manager)
- Greensboro, NC
- 30+ days ago
- Greensboro, NC
- 30+ days ago
banking products and services, Operations Management Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality...
Demographic Data for North Carolina
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Salary for Head Teller Jobs in North Carolina
Required or preferred licenses and certifications for Head Teller positions.
Highest Education Level
Head Tellers in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Prioritizing
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- BSA
- Commercial Banking
- Mortgage Processing
- Cross Selling
- Branch Management
- Financial Services
- Wire Transfers
- Anti-Money Laundering
- Internal Control
- Fraud Investigation
- Appraisal
- Client Services
- Cash Management
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Customer Relations
- High School Diploma
- Listening
- Decision Making
- Retail
- Written Communication
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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