Head Teller Jobs in Cortlandt Manor, NY
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
Location: 3000 East Main Street - Cortlandt Manor, New York 10567 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead...
Demographic Data for Cortlandt Manor, NY
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Head Teller Online Courses and Training Opportunities
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Salary for Head Teller Jobs in Cortlandt Manor, NY
Required or preferred licenses and certifications for Head Teller positions.
Highest Education Level
Head Tellers in Cortlandt Manor, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Financial Services
- Anti-Money Laundering
- Wealth Management
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- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Customer Relations
- High School Diploma
- Listening
- Retail
- Decision Making
- Written Communication
- Prioritizing
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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