Head Teller Jobs in Missouri
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
This position will be based in Columbus, OH at the Grandview retail banking branch....
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
Louis, MO at the South Grand retail banking branch....
Louis, MO at the South Grand retail banking branch....
banking branch operations Intermediate knowledge of related state and federal banking compliance regulations Intermediate PC skills to include Word, Excel, and Outlook; Jack Henry and XP Teller System...
Cross-trained as a Personal Banker or ability cross-train within three to six months....
Demographic Data for Missouri
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Head Teller Online Courses and Training Opportunities
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Salary for Head Teller Jobs in Missouri
Highest Education Level
Head Tellers in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Personal Banker
- Check Cashing
- Retail Banking
- Account Opening
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- OFAC
- Cross Selling
- Mortgage Processing
- Branch Management
- Financial Services
- Anti-Money Laundering
- Service Standards
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- 10 Key
- Cash Management
- Notary Public
- Resolution
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Prioritizing
- Retail
- Auditing
- Telephone Skills
- Written Communication
- Coaching
- Sales
- Regulations
- Policy Development
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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