Head Teller Jobs in Maryland
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
Responsibilities The Head Teller establishes, retains and deepens relationships with new and existing clients....
This position will be based in Phoenix, MD at the Jacksonville retail banking branch....
This position will be based in Greenbelt, Maryland at the Greenbelt retail banking branch....
This position will be based in Hanover, PA at the Baltimore Street retail banking branch....
Lead (Head) Teller - Commerce Center Branch (300HT)
- Pikesville, MD
- 45+ days ago
- Pikesville, MD
- 45+ days ago
BRANCH LOCATION Commerce Center Branch 1777 Reisterstown Road Pikesville, MD 21208 ****INCLUDES SATURDAYS**** Company Summary MECU is a not-for-profit financial institution committed to helping...
This position will be based in Odenton, MD at the Odenton retail banking branch....
Demographic Data for Maryland
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Head Teller Online Courses and Training Opportunities
Title Synonyms
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Salary for Head Teller Jobs in Maryland
Highest Education Level
Head Tellers in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Personal Banker
- Check Cashing
- Retail Banking
- Account Opening
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- OFAC
- Cross Selling
- Mortgage Processing
- Branch Management
- Financial Services
- Anti-Money Laundering
- Service Standards
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- 10 Key
- Cash Management
- Notary Public
- Resolution
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Prioritizing
- Retail
- Auditing
- Telephone Skills
- Written Communication
- Coaching
- Sales
- Regulations
- Policy Development
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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