Head Teller Jobs in Indianapolis, IN
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
- Noblesville, IN (22 miles from Indianapolis, IN)
- 16 days ago
- Noblesville, IN (22 miles from Indianapolis, IN)
- 16 days ago
As a Lead Teller within PNC's Retail Banking organization, you will be based in Noblesville, IN at the Noblesville branch....
- Whitestown, IN (21 miles from Indianapolis, IN)
- 22 days ago
- Whitestown, IN (21 miles from Indianapolis, IN)
- 22 days ago
Location: 131 Oriskany Blvd - Whitestown, New York 13492 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller,...
Demographic Data for Indianapolis, IN
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Head Teller Online Courses and Training Opportunities
Title Synonyms
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Salary for Head Teller Jobs in Indianapolis, IN
Required or preferred licenses and certifications for Head Teller positions.
Highest Education Level
Head Tellers in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Prioritizing
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Mortgage Processing
- Cross Selling
- Branch Management
- Financial Services
- Wire Transfers
- Anti-Money Laundering
- Wealth Management
- Fraud Investigation
- Appraisal
- Client Services
- Cash Management
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Risk Management
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Microsoft Windows
- Customer Relations
- Decision Making
- High School Diploma
- Listening
- Retail
- Written Communication
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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