Head Teller Jobs in Swansea, IL
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
PM Armed Vault Teller - 100283
- Saint Louis, MO (16 miles from Swansea, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Swansea, IL)
- 1 day ago
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
- Millstadt, IL (7 miles from Swansea, IL)
- 7 days ago
- Millstadt, IL (7 miles from Swansea, IL)
- 7 days ago
at First National Bank of Waterloo in Millstadt, Illinois, United States Job Description Summary: A Teller Supervisor leads and directs the Teller staff and operations in order to deliver...
- Saint Louis, MO (16 miles from Swansea, IL)
- 15 days ago
- Saint Louis, MO (16 miles from Swansea, IL)
- 15 days ago
Lead Teller - North County Branch Are you ready to love your job? Do you want to put your customer service skills to better use, where your efforts can pay off for you AND make your neighborhood a...
This job was posted by : For moreinformation, please see: A Teller Supervisor leads and directs the Teller staffand operations in order to deliver excellent customer service to allBank customers....
/19300/f07371e6-c1d3-4ee2-beed-850b296ffa0e.png&z=8&s=BNK&ih_t=5%2F3%2F2025+2%3A48%3A05+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
- Saint Louis, MO (16 miles from Swansea, IL)
- 45+ days ago
- Saint Louis, MO (16 miles from Swansea, IL)
- 45+ days ago
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
Demographic Data for Swansea, IL
Moving to Swansea, IL? Find some basic demographic data about Swansea, IL below.
Head Teller Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Head Teller Jobs in Swansea, IL
Required or preferred licenses and certifications for Head Teller positions.
Highest Education Level
Head Tellers in Swansea, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Financial Services
- Anti-Money Laundering
- Wealth Management
- Service Standards
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Customer Relations
- High School Diploma
- Listening
- Retail
- Decision Making
- Written Communication
- Prioritizing
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills