Head Teller Jobs in Norcross, GA
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
- Snellville, GA (13 miles from Norcross, GA)
- 5 days ago
- Snellville, GA (13 miles from Norcross, GA)
- 5 days ago
Head Teller United Community is seeking a Head Teller to join our team at our Snellville, GA location....
- Atlanta, GA (16 miles from Norcross, GA)
- 10 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 10 days ago
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
- Atlanta, GA (16 miles from Norcross, GA)
- 30+ days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 30+ days ago
The Head Teller is responsible for coordinating customer service functions within the branch, including monitoring customer flow, operating the teller drawer, researching and resolving complex customer...
Demographic Data for Norcross, GA
Moving to Norcross, GA? Find some basic demographic data about Norcross, GA below.
Head Teller Online Courses and Training Opportunities
Title Synonyms
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Salary for Head Teller Jobs in Norcross, GA
Required or preferred licenses and certifications for Head Teller positions.
Highest Education Level
Head Tellers in Norcross, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- ATM Balancing
- Commercial Banking
- BSA
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Financial Services
- Anti-Money Laundering
- Service Standards
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Listening
- Microsoft Windows
- Customer Relations
- Retail
- High School Diploma
- Decision Making
- Prioritizing
- Written Communication
- Auditing
- Telephone Skills
- Employee Development
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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