Head Teller Jobs in Merritt Island, FL
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
Addition Financial is a member-owned, not-for-profit financial cooperative, offering comprehensive financial solutions that help members achieve their financial goals. Our members have built...
Demographic Data for Merritt Island, FL
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Head Teller Online Courses and Training Opportunities
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Salary for Head Teller Jobs in Merritt Island, FL
Highest Education Level
Head Tellers in Merritt Island, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Personal Banker
- Check Cashing
- Retail Banking
- Account Opening
- ATM Balancing
- Commercial Banking
- BSA
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- OFAC
- Cross Selling
- Mortgage Processing
- Branch Management
- Financial Services
- Anti-Money Laundering
- Service Standards
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- Appraisal
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- Cash Handling
- 10 Key
- Cash Management
- Notary Public
- Resolution
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- Referrals
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- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Prioritizing
- Retail
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- Telephone Skills
- Written Communication
- Coaching
- Sales
- Regulations
- Policy Development
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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