Head Teller Jobs in Arizona
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
This position will be based in Phoenix, MD at the Jacksonville retail banking branch....
WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always...
Assembles and evaluates loan applications and approves those that meet initial lending criteria and are within approved lending limits....
Description The Teller Operations Supervisor is responsible for providing leadership to the Tellers in the banking center by modeling the highest level of customer service while processing...
Demographic Data for Arizona
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Head Teller Online Courses and Training Opportunities
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Salary for Head Teller Jobs in Arizona
Highest Education Level
Head Tellers in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Personal Banker
- Check Cashing
- Retail Banking
- Account Opening
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- OFAC
- Cross Selling
- Mortgage Processing
- Branch Management
- Financial Services
- Anti-Money Laundering
- Service Standards
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- 10 Key
- Cash Management
- Notary Public
- Resolution
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Prioritizing
- Retail
- Auditing
- Telephone Skills
- Written Communication
- Coaching
- Sales
- Regulations
- Policy Development
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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