Head Teller Jobs in Alabama
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
Attends Head Teller meetings as scheduled and relays information to the branch manager and fellow employees as needed. May maintain a teller window to accommodate member traffic....
This position will be based in Opelika Alabama at the Second Avenue retail banking branch....
Completes required BSA/AML training and other required compliance training as assigned.17. Perform any other related duties as required or assigned....
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
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Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Demographic Data for Alabama
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Head Teller Online Courses and Training Opportunities
Title Synonyms
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Salary for Head Teller Jobs in Alabama
Required or preferred licenses and certifications for Head Teller positions.
Highest Education Level
Head Tellers in Alabama offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Prioritizing
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Mortgage Processing
- Cross Selling
- Branch Management
- Financial Services
- Wire Transfers
- Anti-Money Laundering
- Wealth Management
- Fraud Investigation
- Appraisal
- Client Services
- Cash Management
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Risk Management
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Microsoft Windows
- Customer Relations
- Decision Making
- High School Diploma
- Listening
- Retail
- Written Communication
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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