Electronic Banking Specialist Jobs in San Francisco, CA
An Electronic Banking Specialist is responsible for providing support, maintenance and troubleshooting services for electronic banking systems. They facilitate online banking and electronic transactions, ensuring secure and efficient banking operations. They handle the setup and maintenance of online banking profiles, process electronic payments and transfers, and troubleshoot technical issues. They often interact with customers to resolve queries and issues regarding online transactions. They also provide training and guidance to customers on how to use electronic banking services. Therefore, customer service skills, technical skills, and knowledge of banking procedures are critical in this role.
For this position, a Bachelor's Degree in finance, business, or a related field is often required. Proficiency in computer systems and banking software is also necessary. Some employers may prefer candidates with a Certified Electronic Banking Specialist (CEBS) certification. Knowledge of banking regulations and laws, data analysis skills, and strong problem-solving abilities are also essential. Prior to becoming an Electronic Banking Specialist, a person might have roles such as a Bank Teller, Customer Service Representative, or Electronic Banking Coordinator. These positions provide the necessary background and experience in banking operations and customer service.
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Demographic Data for San Francisco, CA
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Electronic Banking Specialist Online Courses and Training Opportunities
Salary for Electronic Banking Specialist Jobs in San Francisco, CA
Highest Education Level
Electronic Banking Specialists in San Francisco, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Electronic Banking Specialist position
- Retail Banking
- Account Opening
- BSA
- Automated Clearing House
- Mortgage Processing
- Treasury
- Treasury Management
- Wire Transfers
- Wealth Management
- Financial Services
- Service Standards
- Fraud Investigation
- Reconciliations
- General Ledger
- Cash Management
- File Management
- Resolution
- Salesforce
- Accounting
- Customer Relations
- Retail
- High School Diploma
- Decision Making
- Prioritizing
- Written Communication
- Investigation
- Auditing
- Microsoft Outlook
- Telephone Skills
- Data Entry
- Documentation
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
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