Customer Service Manager Jobs in South Carolina
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
Relationship Banker I (Charleston Meeting Street Branch)
- Charleston, SC
- 9 hours ago
- Charleston, SC
- 9 hours ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker - Charleston Market - Goose Greek, SC Area
- Goose Creek, SC
- 1 day ago
- Goose Creek, SC
- 1 day ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Relationship Banker or Senior Relationship Banker
- North Myrtle Beach, SC
- 2 days ago
- North Myrtle Beach, SC
- 2 days ago
Advises on consumer lending options and takes loan applications. 7. Adheres to internal controls, operational procedures and risk management policies....
Relationship Banker - East Spartanburg Branch (New Build) - Spartanburg, SC
- Spartanburg, SC
- 2 days ago
- Spartanburg, SC
- 2 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
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The Nationwide Mortgage Licensing System (NMLS) web site ( provides the MU4R questions and registration required for employment in this position Individuals in Loan Originator (LO) positions must meet...
Relationship Banker - Kennett Pike Financial Center
- Greenville, SC
- 7 days ago
- Greenville, SC
- 7 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Relationship Banker - Mt Pleasant Area - Mt Pleasant, SC
- Mount Pleasant, SC
- 7 days ago
- Mount Pleasant, SC
- 7 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Company: Marsh Description: We are seeking a talented individual to join our Captives team at Marsh as a Client Service Manager - Accounting. This role can be based in any US office location. This...
banking customers....
Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager....
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Relationship Banker - (New Build) Knightsville - Knightsville, SC
- Summerville, SC
- 14 days ago
- Summerville, SC
- 14 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Relationship Banker - (New Build) Nexton - Summerville, SC
- Summerville, SC
- 14 days ago
- Summerville, SC
- 14 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Senior Consumer Relationship Banker (Simpsonville Branch)
- Simpsonville, SC
- 14 days ago
- Simpsonville, SC
- 14 days ago
role will focus on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households to include more complex, affluent solutions, wealth opportunities, investments, lending...
Relationship Banker - (New Build) Carnes Crossroads - Summerville, SC
- Summerville, SC
- 15 days ago
- Summerville, SC
- 15 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Demographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in South Carolina
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- ATM Balancing
- Nationwide Mortgage Licensing System & Registry
- Lending
- Account Maintenance
- Know Your Customer
- Private Banking
- Cross Selling
- Mortgage Processing
- Treasury Management
- Financial Services
- Wealth Management
- Fraud Investigation
- Client Services
- Customer Retention
- Cash Handling
- Resolution
- Notary Public
- Business Administration
- Problem Resolution
- Sales Management
- Customer Satisfaction
- Referrals
- Risk Management
- Finance
- Relationship Management
- Business Development
- Customer Relations
- High School Diploma
- Listening
- Retail
- Written Communication
- Telephone Skills
- Typing
- Bachelor's Degree
- Coaching
- Reporting
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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