Customer Service Manager Jobs in Bedminster, NJ
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
- Whippany, NJ (17 miles from Bedminster, NJ)
- 22 days ago
- Whippany, NJ (17 miles from Bedminster, NJ)
- 22 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Banking Center Relationship Banker 1
- East Windsor, NJ (24 miles from Bedminster, NJ)
- 6 days ago
- East Windsor, NJ (24 miles from Bedminster, NJ)
- 6 days ago
Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions Support segmentation strategy by implementing sales, retention, and other bank initiatives...
Relationship Banker - Flemington Financial Center
- Flemington, NJ (13 miles from Bedminster, NJ)
- 7 days ago
- Flemington, NJ (13 miles from Bedminster, NJ)
- 7 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Consumer And Business Banking, Senior Relationship Banker, Hopatcong, NJ
- Hopatcong, NJ (19 miles from Bedminster, NJ)
- 8 days ago
- Hopatcong, NJ (19 miles from Bedminster, NJ)
- 8 days ago
(Required) Skills and Abilities: Strong financial acumen; general knowledge of consumer and small business products, and small business lending Motivated to help people achieve financial goals Exceptional...
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Relationship Banker, Perth Amboy - Convery Boulevard, Perth Amboy, NJ
- Perth Amboy, NJ (23 miles from Bedminster, NJ)
- 12 days ago
- Perth Amboy, NJ (23 miles from Bedminster, NJ)
- 12 days ago
Relationship Banker, Perth Amboy - Convery Boulevard, Perth Amboy, NJPerth Amboy, United States of America Santander is one of the largest banks in the world, and one of the top banks in the...
- Summit, NJ (17 miles from Bedminster, NJ)
- 13 days ago
- Summit, NJ (17 miles from Bedminster, NJ)
- 13 days ago
Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager....
Relationship Banker - Middlesex Financial Center - Spanish Language Required
- Middlesex, NJ (11 miles from Bedminster, NJ)
- 20 days ago
- Middlesex, NJ (11 miles from Bedminster, NJ)
- 20 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Relationship Banker - Morristown, Parsippany and Randolph, NJ - Full Time
- Randolph, NJ (13 miles from Bedminster, NJ)
- 20 days ago
- Randolph, NJ (13 miles from Bedminster, NJ)
- 20 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
- Parsippany, NJ (20 miles from Bedminster, NJ)
- 22 days ago
- Parsippany, NJ (20 miles from Bedminster, NJ)
- 22 days ago
Build relationships with non-branch business partners (e.g. business bankers, mortgage loan originators). Perform basic sales duties....
Personal Lines Client Service Manager II
- Whippany, NJ (17 miles from Bedminster, NJ)
- 45+ days ago
- Whippany, NJ (17 miles from Bedminster, NJ)
- 45+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Consumer And Business Banking, Senior Relationship Banker, Colonia, NJ
- Colonia, NJ (19 miles from Bedminster, NJ)
- 30+ days ago
- Colonia, NJ (19 miles from Bedminster, NJ)
- 30+ days ago
(Required) Skills and Abilities: Strong financial acumen; general knowledge of consumer and small business products, and small business lending Motivated to help people achieve financial goals Exceptional...
- Parsippany, NJ (20 miles from Bedminster, NJ)
- 45+ days ago
- Parsippany, NJ (20 miles from Bedminster, NJ)
- 45+ days ago
Client Service Manager Location: Parsippany, NJ, US, 07054 Brand: Lightpath Requisition #: 8548 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own...
Demographic Data for Bedminster, NJ
Moving to Bedminster, NJ? Find some basic demographic data about Bedminster, NJ below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in Bedminster, NJ
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Bedminster, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- ATM Balancing
- Nationwide Mortgage Licensing System & Registry
- Lending
- BSA
- Account Maintenance
- Know Your Customer
- Private Banking
- Cross Selling
- Mortgage Processing
- Financial Services
- Wealth Management
- Client Services
- Customer Retention
- Cash Handling
- Notary Public
- Resolution
- Business Administration
- Problem Resolution
- Sales Management
- Customer Satisfaction
- Referrals
- Risk Management
- Finance
- Relationship Management
- Business Development
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Typing
- Bachelor's Degree
- Coaching
- Reporting
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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