Customer Service Manager Jobs in Saint Louis Park, MN
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
- Edina, MN (2 miles from Saint Louis Park, MN)
- 1 day ago
- Edina, MN (2 miles from Saint Louis Park, MN)
- 1 day ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
- South Saint Paul, MN (15 miles from Saint Louis Park, MN)
- 2 days ago
- South Saint Paul, MN (15 miles from Saint Louis Park, MN)
- 2 days ago
Cross sells products and services and refers to business product partners to ensure client needs are met....
- Eden Prairie, MN (4 miles from Saint Louis Park, MN)
- 3 days ago
- Eden Prairie, MN (4 miles from Saint Louis Park, MN)
- 3 days ago
Application Deadline: 05/13/2025 Address: 11455 Viking Drive Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects....
- Burnsville, MN (15 miles from Saint Louis Park, MN)
- 3 days ago
- Burnsville, MN (15 miles from Saint Louis Park, MN)
- 3 days ago
Cross sells products and services and refers to business product partners to ensure client needs are met....
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- Minneapolis, MN (4 miles from Saint Louis Park, MN)
- 4 days ago
- Minneapolis, MN (4 miles from Saint Louis Park, MN)
- 4 days ago
Application Deadline: 05/13/2025 Address: 3500 129th Avenue NW Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects....
Associate Relationship Banker-(40hr)-Stone Mountain Plaza-Brooklyn Park, MN
- Brooklyn Park, MN (8 miles from Saint Louis Park, MN)
- 5 days ago
- Brooklyn Park, MN (8 miles from Saint Louis Park, MN)
- 5 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
- Saint Paul, MN (12 miles from Saint Louis Park, MN)
- 8 days ago
- Saint Paul, MN (12 miles from Saint Louis Park, MN)
- 8 days ago
Overview Why You'll Love Being a Client Service Manager at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the...
Relationship Banker - Uptown Minneapolis - Minneapolis,MN
- Minneapolis, MN (4 miles from Saint Louis Park, MN)
- 8 days ago
- Minneapolis, MN (4 miles from Saint Louis Park, MN)
- 8 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
- Woodbury, MN (19 miles from Saint Louis Park, MN)
- 30+ days ago
- Woodbury, MN (19 miles from Saint Louis Park, MN)
- 30+ days ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
Client Service Manager - Water/Wastewater
- Minneapolis, MN (4 miles from Saint Louis Park, MN)
- 60+ days ago
- Minneapolis, MN (4 miles from Saint Louis Park, MN)
- 60+ days ago
Job Title - Client Service Manager / Project Manager Location - Chicago, IL | Denver, CO (Centennial) |Des Moines, IA | Minneapolis, MN Job Type - Hybrid ABOUT STANLEY CONSULTANTS Improving Lives...
Client Service Manager - Water Resources
- Minneapolis, MN (4 miles from Saint Louis Park, MN)
- 90+ days ago
- Minneapolis, MN (4 miles from Saint Louis Park, MN)
- 90+ days ago
Job Title - Client Service Manager - Water Resources Location - Minneapolis, MN | Tampa, FL | West Palm Beach, FL Job Type - Hybrid, Onsite ABOUT STANLEY CONSULTANTS Improving Lives Since 1913....
Financial Relationship Banker - Woodbury Cub, MN
- Woodbury, MN (19 miles from Saint Louis Park, MN)
- 90+ days ago
- Woodbury, MN (19 miles from Saint Louis Park, MN)
- 90+ days ago
Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills....
Remote WorkDemographic Data for Saint Louis Park, MN
Moving to Saint Louis Park, MN? Find some basic demographic data about Saint Louis Park, MN below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in Saint Louis Park, MN
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Saint Louis Park, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- ATM Balancing
- Nationwide Mortgage Licensing System & Registry
- Lending
- Account Maintenance
- Private Banking
- Cross Selling
- Mortgage Processing
- Treasury Management
- Financial Services
- Wealth Management
- Fraud Investigation
- Client Services
- Customer Retention
- Cash Handling
- Resolution
- Notary Public
- Business Administration
- Problem Resolution
- Sales Management
- Customer Satisfaction
- Referrals
- Risk Management
- Finance
- Relationship Management
- Business Development
- Customer Relations
- High School Diploma
- Listening
- Retail
- Written Communication
- Telephone Skills
- Typing
- Coaching
- Reporting
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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