Customer Service Manager Jobs in Bayou La Batre, AL
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
Relationship Banker II (Belair Branch)
- Mobile, AL (23 miles from Bayou La Batre, AL)
- 18 hours ago
- Mobile, AL (23 miles from Bayou La Batre, AL)
- 18 hours ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker I (Fairhope Branch)
- Fairhope, AL (24 miles from Bayou La Batre, AL)
- 2 days ago
- Fairhope, AL (24 miles from Bayou La Batre, AL)
- 2 days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
- Mobile, AL (23 miles from Bayou La Batre, AL)
- 2 days ago
- Mobile, AL (23 miles from Bayou La Batre, AL)
- 2 days ago
Banker I - Floaters will travel between assigned branch locations Responsibilities Identify customer needs and make the appropriate referrals through proactive sales/service efforts Service, sell, and cross-sell...
- Mobile, AL (23 miles from Bayou La Batre, AL)
- 2 days ago
- Mobile, AL (23 miles from Bayou La Batre, AL)
- 2 days ago
Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc. Deliver exceptional customer experience that follows Trustmarks service standards....
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Senior Consumer Relationship Banker (Fairhope Branch)
- Fairhope, AL (24 miles from Bayou La Batre, AL)
- 3 days ago
- Fairhope, AL (24 miles from Bayou La Batre, AL)
- 3 days ago
role will focus on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households to include more complex, affluent solutions, wealth opportunities, investments, lending...
Relationship Banker II (Skyline Branch)
- Mobile, AL (23 miles from Bayou La Batre, AL)
- 10 days ago
- Mobile, AL (23 miles from Bayou La Batre, AL)
- 10 days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker I (Mobile, AL: Bayou la Batre Branch)
- Theodore, AL (7 miles from Bayou La Batre, AL)
- 18 days ago
- Theodore, AL (7 miles from Bayou La Batre, AL)
- 18 days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker I (Dawes Branch)
- Mobile, AL (23 miles from Bayou La Batre, AL)
- 18 days ago
- Mobile, AL (23 miles from Bayou La Batre, AL)
- 18 days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker I (Bayou la Batre Branch)
- Bayou La Batre, AL
- 28 days ago
- Bayou La Batre, AL
- 28 days ago
Relationship Banker I (Bayou la Batre Branch) 3.5 3.5 out of 5 stars 14020 S Wintzell Ave, Bayou La Batre, AL 36509 Thank you for your interest in a career at Regions. At Regions, we believe...
Relationship Banker I (Airport Branch)
- Mobile, AL (23 miles from Bayou La Batre, AL)
- 30+ days ago
- Mobile, AL (23 miles from Bayou La Batre, AL)
- 30+ days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker II (Crichton Branch)
- Mobile, AL (23 miles from Bayou La Batre, AL)
- 30+ days ago
- Mobile, AL (23 miles from Bayou La Batre, AL)
- 30+ days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Demographic Data for Bayou La Batre, AL
Moving to Bayou La Batre, AL? Find some basic demographic data about Bayou La Batre, AL below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in Bayou La Batre, AL
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Bayou La Batre, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- ATM Balancing
- Nationwide Mortgage Licensing System & Registry
- Lending
- Account Maintenance
- Private Banking
- Cross Selling
- Mortgage Processing
- Treasury Management
- Financial Services
- Wealth Management
- Fraud Investigation
- Client Services
- Customer Retention
- Cash Handling
- Resolution
- Notary Public
- Business Administration
- Problem Resolution
- Sales Management
- Customer Satisfaction
- Referrals
- Risk Management
- Finance
- Relationship Management
- Business Development
- Customer Relations
- High School Diploma
- Listening
- Retail
- Written Communication
- Telephone Skills
- Typing
- Coaching
- Reporting
- Regulations
- Microsoft PowerPoint
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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