Collections Specialist Jobs in Chesapeake, VA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Norfolk, VA (7 miles from Chesapeake, VA)
- 7 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 7 days ago
Life Protect 24/7 is searching for self-motivated, high-performing individuals with a desire to advocate for others, challenge themselves, and become leaders in recovering client accounts and...
- Norfolk, VA (7 miles from Chesapeake, VA)
- 8 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 8 days ago
The individual must work effectively both individually and in team settings and is always willing to lend a hand when needed to complete shared tasks....
Demographic Data for Chesapeake, VA
Moving to Chesapeake, VA? Find some basic demographic data about Chesapeake, VA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Chesapeake, VA
Highest Education Level
Collections Specialists in Chesapeake, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Invoicing
- Reconciliation
- General Accounting
- Pivot Tables
- Accounting Software
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Education Experience
- Reimbursement
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Mortgage Processing
- Credit Analysis
- Wire Transfers
- Loan Servicing
- Financial Operations
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Finance
- Collections
- Inbound/Outbound Calling
- Accounting
- High School Diploma
- Microsoft Outlook
- Written Communication
- Verbal Communication
- Investigation
- Prioritizing
- Telephone Skills
- Negotiation
- Documentation
- Interpersonal Skills
- Filing
- Reporting
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Bilingual
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Collections Specialist Related Career Advice Articles
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »