Collections Specialist Jobs in Collierville, TN
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Memphis, TN (22 miles from Collierville, TN)
- 30+ days ago
- Memphis, TN (22 miles from Collierville, TN)
- 30+ days ago
Credit & Collections Analyst JOB SUMMARY The Credit & Collections Analyst will be responsible for monitoring/managing customers accounts. The successful candidate will need to maintain...
Full-time - Billing/Collections Specialist
- Memphis, TN (22 miles from Collierville, TN)
- 90+ days ago
- Memphis, TN (22 miles from Collierville, TN)
- 90+ days ago
Job Description The Billing/Collections Specialist ensures the collection of payments due to the facility in a timely and accurate manner consistent with the philosophy and objectives of Lakeside Behavioral...
Demographic Data for Collierville, TN
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Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Collierville, TN
Highest Education Level
Collections Specialists in Collierville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Systems Applications & Products
- Microsoft Exchange
- Interviewing
- Invoicing
- Reconciliation
- Punctual
- Events
- Pivot Tables
- Cash Applications
- VLOOKUP
- Compensation and Benefits
- Audit Support
- Consumer Lending
- Lending
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Mortgage Processing
- Credit Analysis
- Wire Transfers
- Loan Servicing
- Financial Operations
- Account Reconciliation
- Payment Processing
- Reconciliations
- Customer Retention
- Resolution
- Accounts Receivable
- Finance
- Strategy Development
- Collections
- Inbound/Outbound Calling
- Salesforce
- Accounting
- High School Diploma
- Written Communication
- Verbal Communication
- Auditing
- Telephone Skills
- Negotiation
- Documentation
- Data Analysis
- Filing
- Reporting
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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