Collections Specialist Jobs in Westerville, OH
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Spanish Collections Specialist
- Whitehall, OH (9 miles from Westerville, OH)
- 5 days ago
- Whitehall, OH (9 miles from Westerville, OH)
- 5 days ago
1+ years Working-level experience in decision making and problem solving Bilingual Spanish #INDDFS #ZRDFS #Remote #BI-Remote A credit screening may be required for some roles within Discover Home Lending...
Credit Union Member Solutions Specialist (Collections)
- Columbus, OH (6 miles from Westerville, OH)
- 18 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 18 days ago
Credit Union Member Solutions Specialist (Collections) Description Education First Credit Union (EFCU) is a full-service not-for-profit financial institution. Our mission is to enhance our...
Collections Specialist (Remote)
- Grove City, OH (20 miles from Westerville, OH)
- 20 days ago
- Grove City, OH (20 miles from Westerville, OH)
- 20 days ago
Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products,...
Remote WorkCredit And Collections Specialist
- Columbus, OH (6 miles from Westerville, OH)
- 21 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 21 days ago
Description Utilize customer portals to obtain payment status, reconcile accounts, and retrieve outstanding balance details as needed. Proactively contact B2B Retail (CPG) clients via email...
Remote Work- Dublin, OH (12 miles from Westerville, OH)
- 30+ days ago
- Dublin, OH (12 miles from Westerville, OH)
- 30+ days ago
Job DescriptionThe Collections Coordinator is responsible for managing a portfolio of customer Accounts Receivable Accounts, with primary emphasis on their timely collection.Essential Duties &...
Credit & Collections Representative
- Columbus, OH (6 miles from Westerville, OH)
- 30+ days ago
- Columbus, OH (6 miles from Westerville, OH)
- 30+ days ago
customer serviceDetail orientedExcellent written and verbal communication abilitiesExtensive knowledge of fair debt and collection management.Strong knowledge of state commercial laws.Knowledge of legal lending...
Demographic Data for Westerville, OH
Moving to Westerville, OH? Find some basic demographic data about Westerville, OH below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Westerville, OH
Highest Education Level
Collections Specialists in Westerville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Employee Benefits
- Invoicing
- Reconciliation
- Medicaid
- Revenue Cycle
- Great Plains
- Accounting Software
- Cash Applications
- VLOOKUP
- Trial Balance
- Reimbursement
- Financial Statement Analysis
- Consumer Lending
- Lending
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Loan Servicing
- Credit Analysis
- Mortgage Servicing
- Financial Services
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Referrals
- Finance
- Inbound/Outbound Calling
- Collections
- Accounting
- Customer Relations
- High School Diploma
- Prioritizing
- Investigation
- Negotiation
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Written Communication
- Documentation
- Filing
- Reporting
- Sales
- Regulations
- Multitasking
- Policy Development
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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