Collections Specialist Jobs in Middleburg Heights, OH
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Collections Agent 9:30 AM - 6:00 PM
- Stow, OH (23 miles from Middleburg Heights, OH)
- 90+ days ago
- Stow, OH (23 miles from Middleburg Heights, OH)
- 90+ days ago
9:30 AM - 6:00 PM Shift - Collector ($400 monthly performance bonus guaranteed for the first 3 months) $17.00/hr. + targeted commissions up to $10k annually This position is on a hybrid schedule:...
- Brook Park, OH (2 miles from Middleburg Heights, OH)
- 60+ days ago
- Brook Park, OH (2 miles from Middleburg Heights, OH)
- 60+ days ago
Company Overview Credit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises,...
Demographic Data for Middleburg Heights, OH
Moving to Middleburg Heights, OH? Find some basic demographic data about Middleburg Heights, OH below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Middleburg Heights, OH
Highest Education Level
Collections Specialists in Middleburg Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Invoicing
- Reconciliation
- Month-End Close
- General Accounting
- Claims
- Pivot Tables
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Trial Balance
- Education Experience
- Reimbursement
- Mortgage Lending
- Lending
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Credit Analysis
- Mortgage Servicing
- Wire Transfers
- Loan Servicing
- Financial Operations
- Account Reconciliation
- Payment Processing
- Reconciliations
- 10 Key
- Resolution
- Accounts Receivable
- Finance
- Inbound/Outbound Calling
- Collections
- Accounting
- Analytical Skills
- High School Diploma
- Decision Making
- Prioritizing
- Written Communication
- Investigation
- Negotiation
- Microsoft Outlook
- Telephone Skills
- Documentation
- Reporting
- Interpersonal Skills
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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