Collections Specialist Jobs in Cleveland, OH
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Credit and Collections Specialist with Dutch or German
- Cleveland, OH (3 miles from Cleveland, OH)
- 1 day ago
- Cleveland, OH (3 miles from Cleveland, OH)
- 1 day ago
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of...
Company Overview Credit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises,...
- Brook Park, OH (9 miles from Cleveland, OH)
- 24 days ago
- Brook Park, OH (9 miles from Cleveland, OH)
- 24 days ago
Company Overview Credit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises,...
Corporate Collections Analyst - 6 Month Assignment
- Cleveland, OH
- 45+ days ago
- Cleveland, OH
- 45+ days ago
Company DescriptionAtInforma, no two days and no two people are the same, and you'll find the freedom, opportunity andsupport of a fantastic community to make a real impact.We're an international...
Demographic Data for Cleveland, OH
Moving to Cleveland, OH? Find some basic demographic data about Cleveland, OH below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Cleveland, OH
Highest Education Level
Collections Specialists in Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Employee Benefits
- Invoicing
- Reconciliation
- Medicaid
- Revenue Cycle
- Great Plains
- Accounting Software
- Cash Applications
- VLOOKUP
- Trial Balance
- Reimbursement
- Financial Statement Analysis
- Consumer Lending
- Lending
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Loan Servicing
- Credit Analysis
- Mortgage Servicing
- Financial Services
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Referrals
- Finance
- Inbound/Outbound Calling
- Collections
- Accounting
- Customer Relations
- High School Diploma
- Prioritizing
- Investigation
- Negotiation
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Written Communication
- Documentation
- Filing
- Reporting
- Sales
- Regulations
- Multitasking
- Policy Development
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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