Collections Specialist Jobs in Getzville, NY
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
contact with consumer borrowers that are in the early stage of delinquency; assess the prospect of repayment, and arranging repayment schedules or other solutions such as: Loan Workout, Alternative Lending...
with consumer borrowers that are in the mid to late stages of delinquency; assess the prospect of repayment, and arranging repayment schedules or other solutions such as: Loan Workout, Alternative Lending...
Demographic Data for Getzville, NY
Moving to Getzville, NY? Find some basic demographic data about Getzville, NY below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Getzville, NY
Highest Education Level
Collections Specialists in Getzville, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Systems Applications & Products
- Microsoft Exchange
- Interviewing
- Invoicing
- Reconciliation
- Punctual
- Events
- Pivot Tables
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Compensation and Benefits
- Audit Support
- Consumer Lending
- Lending
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Mortgage Processing
- Credit Analysis
- Wire Transfers
- Loan Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- Customer Retention
- Resolution
- Accounts Receivable
- Finance
- Strategy Development
- Collections
- Inbound/Outbound Calling
- Salesforce
- Accounting
- High School Diploma
- Written Communication
- Verbal Communication
- Auditing
- Telephone Skills
- Negotiation
- Documentation
- Data Analysis
- Filing
- Reporting
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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