Collections Specialist Jobs in Durango, CO
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
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Demographic Data for Durango, CO
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Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Durango, CO
Highest Education Level
Collections Specialists in Durango, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Employee Benefits
- Invoicing
- Reconciliation
- Medicaid
- Revenue Cycle
- Great Plains
- Accounting Software
- Cash Applications
- VLOOKUP
- Trial Balance
- Reimbursement
- Financial Statement Analysis
- Consumer Lending
- Lending
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Loan Servicing
- Credit Analysis
- Mortgage Servicing
- Financial Services
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Referrals
- Finance
- Inbound/Outbound Calling
- Collections
- Accounting
- Customer Relations
- High School Diploma
- Prioritizing
- Investigation
- Negotiation
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Written Communication
- Documentation
- Filing
- Reporting
- Sales
- Regulations
- Multitasking
- Policy Development
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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