Collections Specialist Jobs in Sherman Oaks, CA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Jr. Credit Collections Coordinator
- El Segundo, CA (18 miles from Sherman Oaks, CA)
- 10 days ago
- El Segundo, CA (18 miles from Sherman Oaks, CA)
- 10 days ago
Press Alt+1 for screen-reader mode, Alt+0 to cancel Accessibility Screen-Reader Guide, Feedback, and Issue Reporting Jr. Credit Collections Coordinator Job ID: 406038 Posted 4 days ago El Segundo,...
- Downey, CA (23 miles from Sherman Oaks, CA)
- 29 days ago
- Downey, CA (23 miles from Sherman Oaks, CA)
- 29 days ago
Independent Judgement: The Collection Specialist will thoroughly understand department requirements and guidelines to properly assist borrowers....
Demographic Data for Sherman Oaks, CA
Moving to Sherman Oaks, CA? Find some basic demographic data about Sherman Oaks, CA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Sherman Oaks, CA
Highest Education Level
Collections Specialists in Sherman Oaks, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Employee Benefits
- Invoicing
- Reconciliation
- Medicaid
- Revenue Cycle
- Great Plains
- Cash Applications
- VLOOKUP
- Trial Balance
- Reimbursement
- Financial Statement Analysis
- Mortgage Lending
- Consumer Lending
- Lending
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Loan Servicing
- Credit Analysis
- Mortgage Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Referrals
- Finance
- Inbound/Outbound Calling
- Collections
- Accounting
- Customer Relations
- High School Diploma
- Prioritizing
- Investigation
- Negotiation
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Written Communication
- Documentation
- Filing
- Reporting
- Sales
- Regulations
- Multitasking
- Policy Development
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Collections Specialist Related Career Advice Articles

How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »