Collections Specialist Jobs in Shafter, CA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Bilingual Branch Collections Specialist
- Bakersfield, CA (17 miles from Shafter, CA)
- 30+ days ago
- Bakersfield, CA (17 miles from Shafter, CA)
- 30+ days ago
The Collections Specialist is also responsible for using verbal and interpersonal skills to provide excellent customer service and knowledgeable responses to resolve delinquent accounts....
Demographic Data for Shafter, CA
Moving to Shafter, CA? Find some basic demographic data about Shafter, CA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Shafter, CA
Highest Education Level
Collections Specialists in Shafter, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Employee Benefits
- Invoicing
- Reconciliation
- Medicaid
- Revenue Cycle
- Great Plains
- Accounting Software
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Trial Balance
- Reimbursement
- Financial Statement Analysis
- Consumer Lending
- Lending
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Loan Servicing
- Credit Analysis
- Mortgage Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Referrals
- Finance
- Inbound/Outbound Calling
- Collections
- Accounting
- Customer Relations
- High School Diploma
- Prioritizing
- Investigation
- Negotiation
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Written Communication
- Documentation
- Filing
- Reporting
- Sales
- Regulations
- Multitasking
- Policy Development
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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