Collections Specialist Jobs in San Bernardino, CA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Customer Service / Collections Agent
- Corona, CA (22 miles from San Bernardino, CA)
- 1 day ago
- Corona, CA (22 miles from San Bernardino, CA)
- 1 day ago
OUR CALL CENTER IS LOOKING FOR A CUSTOMER SERVICE REPRESENTATIVE!! IMMEDIATE OPENING!!!! - Must have Previous experience in sales/ call center -Above average multi-tasking skills, being...
Credit and Collections Analyst
- Ontario, CA (20 miles from San Bernardino, CA)
- 1 day ago
- Ontario, CA (20 miles from San Bernardino, CA)
- 1 day ago
Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace...
Bilingual Branch Collections Specialist
- San Bernardino, CA
- 45+ days ago
- San Bernardino, CA
- 45+ days ago
The Collections Specialist is also responsible for using verbal and interpersonal skills to provide excellent customer service and knowledgeable responses to resolve delinquent accounts....
Demographic Data for San Bernardino, CA
Moving to San Bernardino, CA? Find some basic demographic data about San Bernardino, CA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in San Bernardino, CA
Highest Education Level
Collections Specialists in San Bernardino, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Microsoft Exchange
- Interviewing
- Invoicing
- Reconciliation
- Punctual
- Events
- Pivot Tables
- Cash Applications
- Enterprise Resource Planning
- Compensation and Benefits
- Education Experience
- Audit Support
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Credit Analysis
- Loan Servicing
- Financial Operations
- Account Reconciliation
- Payment Processing
- Reconciliations
- Customer Retention
- Resolution
- Accounts Receivable
- Systems Applications & Products
- Finance
- Strategy Development
- Collections
- Inbound/Outbound Calling
- Salesforce
- Accounting
- High School Diploma
- Written Communication
- Auditing
- Telephone Skills
- Negotiation
- Documentation
- Data Analysis
- Reporting
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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