Collections Specialist Jobs in Sun City West, AZ
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Phoenix, AZ (22 miles from Sun City West, AZ)
- 3 days ago
- Phoenix, AZ (22 miles from Sun City West, AZ)
- 3 days ago
About the Role: We are currently seeking Collections Specialists for our Collections team....
Spanish Collections Specialist
- Phoenix, AZ (22 miles from Sun City West, AZ)
- 5 days ago
- Phoenix, AZ (22 miles from Sun City West, AZ)
- 5 days ago
1+ years Working-level experience in decision making and problem solving Bilingual Spanish #INDDFS #ZRDFS #Remote #BI-Remote A credit screening may be required for some roles within Discover Home Lending...
Collections Specialist I, Flex Pay
- Phoenix, AZ (22 miles from Sun City West, AZ)
- 9 days ago
- Phoenix, AZ (22 miles from Sun City West, AZ)
- 9 days ago
About the Role: As a Collections Specialist working for the Flex Pay product, you will be the primary contact with clients, responsible for collecting outstanding payments....
Bilingual Branch Collections Specialist
- Phoenix, AZ (22 miles from Sun City West, AZ)
- 60+ days ago
- Phoenix, AZ (22 miles from Sun City West, AZ)
- 60+ days ago
The Collections Specialist is also responsible for using verbal and interpersonal skills to provide excellent customer service and knowledgeable responses to resolve delinquent accounts....
Demographic Data for Sun City West, AZ
Moving to Sun City West, AZ? Find some basic demographic data about Sun City West, AZ below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Sun City West, AZ
Highest Education Level
Collections Specialists in Sun City West, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Employee Benefits
- Invoicing
- Reconciliation
- Medicaid
- Revenue Cycle
- Great Plains
- Accounting Software
- Cash Applications
- VLOOKUP
- Trial Balance
- Reimbursement
- Financial Statement Analysis
- Consumer Lending
- Lending
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Loan Servicing
- Credit Analysis
- Mortgage Servicing
- Financial Services
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Referrals
- Finance
- Inbound/Outbound Calling
- Collections
- Accounting
- Customer Relations
- High School Diploma
- Prioritizing
- Investigation
- Negotiation
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Written Communication
- Documentation
- Filing
- Reporting
- Sales
- Regulations
- Multitasking
- Policy Development
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Collections Specialist Related Career Advice Articles
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »