Collections Specialist Jobs in Avondale, AZ
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Credit & Collections Specialist
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
Position Overview** The Credit & Collections Specialist is a highly independent role with limited management oversight....
Remote WorkSpanish Lead Collections Specialist
- Phoenix, AZ (15 miles from Avondale, AZ)
- 7 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 7 days ago
#INDDFS #ZRDFS #Remote #BI-Remote A credit screening may be required for some roles within Discover Home Lending....
Customer Service, Collections Coordinator
- Tempe, AZ (24 miles from Avondale, AZ)
- 12 days ago
- Tempe, AZ (24 miles from Avondale, AZ)
- 12 days ago
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
- Tempe, AZ (24 miles from Avondale, AZ)
- 22 days ago
- Tempe, AZ (24 miles from Avondale, AZ)
- 22 days ago
Our client, In Financial Services Industry is seeking a Collections Representative to join their team. As a Collections Agent, you will be part of the Collections Dept supporting Loan Services....
- Tempe, AZ (24 miles from Avondale, AZ)
- 45+ days ago
- Tempe, AZ (24 miles from Avondale, AZ)
- 45+ days ago
If you are interested in a Collections Specialist in Tempe, AZ NOW for instant consideration!...
Demographic Data for Avondale, AZ
Moving to Avondale, AZ? Find some basic demographic data about Avondale, AZ below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Avondale, AZ
Highest Education Level
Collections Specialists in Avondale, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Systems Applications & Products
- Microsoft Exchange
- Interviewing
- Invoicing
- Reconciliation
- Punctual
- Events
- Pivot Tables
- Cash Applications
- VLOOKUP
- Compensation and Benefits
- Audit Support
- Consumer Lending
- Lending
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Mortgage Processing
- Credit Analysis
- Wire Transfers
- Loan Servicing
- Financial Operations
- Account Reconciliation
- Payment Processing
- Reconciliations
- Customer Retention
- Resolution
- Accounts Receivable
- Finance
- Strategy Development
- Collections
- Inbound/Outbound Calling
- Salesforce
- Accounting
- High School Diploma
- Written Communication
- Verbal Communication
- Auditing
- Telephone Skills
- Negotiation
- Documentation
- Data Analysis
- Reporting
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Collections Specialist Related Career Advice Articles

How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »