Branch Manager Jobs in Gatineau, QC
A Branch Manager in the banking industry is responsible for the day-to-day operations of the branch, including managing staff, overseeing customer service, developing business relationships with customers, and meeting branch and individual targets. They also ensure compliance with banking laws and regulations, oversee audit procedures, and handle customer complaints and issues. Branch Managers play a vital role in making financial decisions, improving customer service, and supervising sales of banking products and services.
Key skills for a Branch Manager include strong leadership and management abilities, excellent customer service skills, and solid knowledge of banking operations and processes. They should also have good communication and problem-solving skills and the ability to work under pressure. In terms of certifications, a degree in finance, business administration, or a related field is usually required. Additionally, certifications such as Certified Bank Compliance Officer (CBCO) or Certified Financial Services Auditor (CFSA) can be advantageous. Prior to becoming a Branch Manager, a person may have roles such as a Loan Officer, Financial Analyst, or Assistant Branch Manager.
In-depth knowledge of retail banking products and services. Advanced knowledge of competitive marketplace and trends in product offerings....
Branch Manager Online Courses and Training Opportunities
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Salary for Branch Manager Jobs in Gatineau, QC
Highest Education Level
Branch Managers in Gatineau, QC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Branch Manager position
- Driving
- Personal Banker
- Performance Management
- Talent Development
- People Management
- Collaboration
- Military Background
- Reimbursement
- Manager Training
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- Lending
- Nationwide Mortgage Licensing System & Registry
- BSA
- OFAC
- Cross Selling
- Mortgage Processing
- Branch Management
- Wealth Management
- Financial Services
- Anti-Money Laundering
- Balance Sheets
- Appraisal
- Notary Public
- Resolution
- Problem Resolution
- Sales Management
- Referrals
- Customer Satisfaction
- Strategy Development
- Risk Management
- Operations Management
- Business Development
- Customer Relations
- High School Diploma
- Decision Making
- Prioritizing
- Retail
- Auditing
- Mentoring
- Coaching
- Employee Development
- Reporting
- Sales
- Regulations
- Policy Development
- Problem Solving
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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