Branch Manager Jobs in Massachusetts
A Branch Manager in the banking industry is responsible for the day-to-day operations of the branch, including managing staff, overseeing customer service, developing business relationships with customers, and meeting branch and individual targets. They also ensure compliance with banking laws and regulations, oversee audit procedures, and handle customer complaints and issues. Branch Managers play a vital role in making financial decisions, improving customer service, and supervising sales of banking products and services.
Key skills for a Branch Manager include strong leadership and management abilities, excellent customer service skills, and solid knowledge of banking operations and processes. They should also have good communication and problem-solving skills and the ability to work under pressure. In terms of certifications, a degree in finance, business administration, or a related field is usually required. Additionally, certifications such as Certified Bank Compliance Officer (CBCO) or Certified Financial Services Auditor (CFSA) can be advantageous. Prior to becoming a Branch Manager, a person may have roles such as a Loan Officer, Financial Analyst, or Assistant Branch Manager.
Manages branch’s Personal Banker Portfolio ensuring contacts are being made as outlined in the Personal Banker Program. 6. Performs various branch audits and responds to Internal Audit Findings....
First Citizens Federal Credit Union Branch Manager in South Dennis , Massachusetts The role focuses on overseeing the daily operations of the branch, managing a team, ensuring compliance with policies...
banking management Thorough knowledge of Bank products and services Consumer and small business lending origination experience required Excellent business development, customer service, and problem...
Assistant Banking Center Manager - East Harwich
- East Harwich, MA
- 22 hours ago
- East Harwich, MA
- 22 hours ago
EDUCATION & CERTIFICATIONS: Bachelor's Degree or equivalent experience (5+ years) in financial services industry and willingness to pursue higher education Complete Small business lending training within...
Follow all procedures pertaining to the Credit Union's policies of BSA, USA Patriot Act, and OFAC....
Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust...
Overview Under the direction of the Director of Operations and other staff as needed, Office of Workforce Development, the Bank On Boston Program Manager is responsible for developing and...
Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act. Available to work Saturday hours and travel to nearby offices as required....
Branch Manager, South Sandwich, MASandwich, United States of America Creates, Manages and executes business sales strategies....
Financial Center Manager - Arlington Financial Center
- Arlington, MA
- 2 days ago
- Arlington, MA
- 2 days ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and...
Processing variety of transactions including check cashing, deposits/withdrawals, loan payments and payoffs, official checks and money orders, cash advances, etc. as needed....
Education and Experience: 4 year college degree or equivalent retail, retail banking, or financial services experience Business development & outside business sales experience preferred Skills and Abilities...
Branch Manager - Needham Center Branch Manager - Needham Center Needham, MA Retail Job Type Full-time Description Description At Dedham Savings, we believe that being here for the journey means supporting...
Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved....
Description Salary Range: $22.24 - $27.80 / hour Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
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Salary for Branch Manager Jobs in Massachusetts
Highest Education Level
Branch Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Branch Manager position
- Driving
- Personal Banker
- Performance Management
- Talent Development
- People Management
- Collaboration
- Military Background
- Reimbursement
- Manager Training
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- Lending
- Nationwide Mortgage Licensing System & Registry
- BSA
- OFAC
- Cross Selling
- Mortgage Processing
- Branch Management
- Wealth Management
- Financial Services
- Anti-Money Laundering
- Balance Sheets
- Appraisal
- Notary Public
- Resolution
- Problem Resolution
- Sales Management
- Referrals
- Customer Satisfaction
- Strategy Development
- Risk Management
- Operations Management
- Business Development
- Customer Relations
- High School Diploma
- Decision Making
- Prioritizing
- Retail
- Auditing
- Mentoring
- Coaching
- Employee Development
- Reporting
- Sales
- Regulations
- Policy Development
- Problem Solving
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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