Assistant Branch Manager Jobs in Richmond, VA
An Assistant Branch Manager in the banking industry is a professional who helps oversee and manage the daily operations of a bank branch. They assist the Branch Manager in directing and administering the operational efforts of the branch, including lending, product sales, customer service, and security and safety. The role may also involve the development and training of staff, handling customer concerns and complaints, and ensuring the branch meets its goals and objectives. Assistant Branch Managers are key in facilitating a positive customer experience and maintaining high customer satisfaction levels.
Key skills for an Assistant Branch Manager include excellent customer service, leadership, communication, and problem-solving abilities. Proficiency in banking operations and financial products, as well as strong decision-making and strategic planning skills, are also valuable. They should have a solid understanding of banking regulations and laws. A certification such as the Certified Financial Services Auditor (CFSA), Certified Bank Auditor (CBA), or Certified Regulatory Compliance Manager (CRCM) can enhance their credentials. Prior roles one might have before becoming an Assistant Branch Manager include a Bank Teller, Customer Service Representative, or Personal Banker.
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Demographic Data for Richmond, VA
Moving to Richmond, VA? Find some basic demographic data about Richmond, VA below.
Assistant Branch Manager Online Courses and Training Opportunities
Salary for Assistant Branch Manager Jobs in Richmond, VA
Required or preferred licenses and certifications for Assistant Branch Manager positions.
Highest Education Level
Assistant Branch Managers in Richmond, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Assistant Branch Manager position
- Staffing
- Personal Banker
- Events
- Goal Oriented
- Product Knowledge
- Diabetes
- Reimbursement
- Retail Banking
- Vault Balancing
- Account Opening
- Consumer Lending
- Lending
- ATM Balancing
- Loan Origination
- Nationwide Mortgage Licensing System & Registry
- Commercial Banking
- BSA
- Know Your Customer
- OFAC
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Financial Services
- Anti-Money Laundering
- Appraisal
- Payment Processing
- Risk Analysis
- Retail Sales
- Cash Management
- Notary Public
- Resolution
- Referrals
- Customer Satisfaction
- Closing
- Finance
- Customer Relations
- High School Diploma
- Retail
- Auditing
- Verbal Communication
- Telephone Skills
- Mentoring
- Coaching
- Interpersonal Skills
- Employee Development
- Sales
- Regulations
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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