Customer Service Jobs in Cockeysville, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Glen Burnie, MD (22 miles from Cockeysville, MD)
- 1 day ago
- Glen Burnie, MD (22 miles from Cockeysville, MD)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Amazon Locker+ Customer Service Associate
- Towson, MD (6 miles from Cockeysville, MD)
- 2 days ago
- Towson, MD (6 miles from Cockeysville, MD)
- 2 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Retail Customer Service Associate
- Baltimore, MD (13 miles from Cockeysville, MD)
- 2 days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...
Customer Service Representative (Loan Consultant II)
- Glen Burnie, MD (22 miles from Cockeysville, MD)
- 2 days ago
- Glen Burnie, MD (22 miles from Cockeysville, MD)
- 2 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
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Delivery Station Customer Service Associate - FT(40 Hours) - DMD2 - Edgewood, MD
- Edgewood, MD (20 miles from Cockeysville, MD)
- 2 days ago
- Edgewood, MD (20 miles from Cockeysville, MD)
- 2 days ago
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on...
Client Service Specialist - Commercial Lines
- Owings Mills, MD (8 miles from Cockeysville, MD)
- 4 days ago
- Owings Mills, MD (8 miles from Cockeysville, MD)
- 4 days ago
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service preferred....
Pharmacy Customer Service Associate
- Catonsville, MD (16 miles from Cockeysville, MD)
- 5 days ago
- Catonsville, MD (16 miles from Cockeysville, MD)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Part Time
- Bel Air, MD (16 miles from Cockeysville, MD)
- 5 days ago
- Bel Air, MD (16 miles from Cockeysville, MD)
- 5 days ago
service to members....
Sales & Customer Service Associate
- Nottingham, MD (11 miles from Cockeysville, MD)
- 6 days ago
- Nottingham, MD (11 miles from Cockeysville, MD)
- 6 days ago
Training to help you grow and refine your sales and customer service skills....
Customer Service Associate, Electronics
- Baltimore, MD (13 miles from Cockeysville, MD)
- 7 days ago
- Baltimore, MD (13 miles from Cockeysville, MD)
- 7 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
- Nottingham, MD (11 miles from Cockeysville, MD)
- 8 days ago
- Nottingham, MD (11 miles from Cockeysville, MD)
- 8 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Retatil Loss Prevention Customer Service Associate II
- Nottingham, MD (11 miles from Cockeysville, MD)
- 9 days ago
- Nottingham, MD (11 miles from Cockeysville, MD)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- White Marsh, MD (15 miles from Cockeysville, MD)
- 10 days ago
- White Marsh, MD (15 miles from Cockeysville, MD)
- 10 days ago
The Customer Service Associate is critical in ensuring we meet that goal....
- Rosedale, MD (13 miles from Cockeysville, MD)
- 10 days ago
- Rosedale, MD (13 miles from Cockeysville, MD)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Delivery Station Customer Service Associate
- Edgewood, MD (20 miles from Cockeysville, MD)
- 14 days ago
- Edgewood, MD (20 miles from Cockeysville, MD)
- 14 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Demographic Data for Cockeysville, MD
Moving to Cockeysville, MD? Find some basic demographic data about Cockeysville, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cockeysville, MD
Highest Education Level
Customer Services in Cockeysville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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